Nikki
I love the customer service at Lucky…
I love the customer service at Lucky Hands. Very informative and prompt when I need questions answered or help with service. I'm very pleased.
Lucky Hands is listed under Gaming.
Lucky Hands (luckyhands.com) has 386 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Nikki
I love the customer service at Lucky Hands. Very informative and prompt when I need questions answered or help with service. I'm very pleased.
Tyrany G.
Lucky hands offers an impressive array of games and features that cater to both novice and experienced players alike. With a user-friendly interface and smooth navigation, signing up and exploring their extensive catalog of games. The platform ensures a safe gambling experience with robust security measures and responsible gaming resources. Their customer service is readily accessible, providing assistance through multiple channels, while bonuses and promotions enhance the overall gaming experience, making it a great choice for anyone looking to try their luck online.
Kelly C.
I believe that yes it's a scam in a weird not 100% type way. I found lucky hands and as hooked immediately! After I started investing a lot of money into this casino I was on a bonus spinning $1.25 a spin the "China pots " was up $280 kept spinning going for the bonus got down to $30 and finally hit the bonus . The bonus' are great I believe and pay out . I started hitting the jackpots and one bonus was the multiple so I had jackpots and ten dollar coins x 25 which is a pretty penny I didn't get to finish my bonus it kicked me out the game I tried getting back in and NOPE says internal error. Yes I'm hot !! Bonus was getting close to about a grand and this happens! Not a coincidence ! I payy money to play and when the money starts looking pretty they jump ship and it's like spinning in circles and hitting a dead horse you get nowhere with he live support or there phone number. Didn't get to speak with anyone that could resolve the problem t.the finger was pointed at the next person. I was told the issue was being taken care of and they gave me $10 . R u serious! 10 $ after thousands I have spent with lucky hands that's 8 spins . So then hours and hours later I reach back out to support and still nothing! So I speak my mind and what gets me is support thinks that $70 in sweep coins was going to drive me into being satisfied and happy. Hell no it made me a lil more upset . I felt like they think I'm dumb ASF. So here we are today still waiting to see what internal error could have happened in the middle of a bonus . I do say that the redemption when u make it that far is really really awesome and easy!! I was impressed . Just wish this issue would get resolved and fixes so I can not be upset. Oh and I almost forgot . My dumba$$ has been still spending money with LH and now it says my transactions are failed. Like I'm being punished and abused bc I'm not happy with hitting a bonus and now it's like it never existed and support can care less.
Response from Lucky HandsMar 5, 2025
Hi Kelly, Thanks for your feedback. We understand our gaming provider had a technical issue that caused your gameplay to fail, and the game not to load. We're sorry you had this technical issue, we contacted the gaming provider to get the game working again. All combined , we provided you the sc you requested for the inconvenience. It is our understanding your purchases are now working and you are able to continue to play on Lucky Hands. We hope that your recent gameplay has been enjoyable as we try to provide a fun environment for our social casino and strive for a 5 star experience. Lucky Hands.
Mike A.
I put 20 bucks on it and it went off ant cone back on it stole 20 bucks I guess
Response from Lucky HandsFeb 16, 2025
Hi Mike, We can see you played your sweeps coins on 'Coin Up Lightning' & 'Alien Invasion' on our site after you loaded up your account. Sometimes the outcome isn't what you're hoping for, but we hope you enjoy the site, and our wide selections of games we offer as we aim to provide a 5 star gaming experience. If you have any questions please email [email protected].
Dixon Vuts Y.
This place used to be one of my favorite places to play until tonight. I hit for a little bit and tried to redeem thr 110. My verification wasn't right so I didn't that and tried to redeem again. After it declined again I went to try it with a ecsrd or whatever else and all my sweeps were gone. I was told that I played it all dow to 0 when I stopped wjen I won the 110 but somehow on their end it says I played them. The lady was super nice about it. Now I'm waiting for an email from them. Fingers crossed
Response from Lucky HandsFeb 16, 2025
Hi Dixon, We can see you contacted support, after you had a few failed redemptions, and they confirmed you played Aladdin Adventure when the funds were returned to you. We're committed offering a transparent response whenever an account issue is reported, and hope you'll continue to play on Lucky Hands and we can become one of your five star favorite places again!
Eazy D.
one of the newest social sites i've been dabbling in. I follow their social media and they have the most entertaining videos on X for sure. I notice they push 3 oak titles and now they got a lot of Ikonik games which I enjoy a bit. It's my birthday and they took care of me better than most! If I'm feelin lucky I'll come here instead of a place that sounds like they sell McChickens! hahaha. Player ID 692ccf6c-be7f-40b1-93c8-6118d379290e
Response from Lucky HandsFeb 16, 2025
Hi Eazy! Thanks so much for your feedback and comments on our social media campaigns (we try to take a fun 'not-so-serious' approach! :) We are constantly reviewing the gaming providers and their offerings to serve you the best in gameplay. We hope you had a great birthday and thanks for being apart of the Lucky Hands community, Lots in store for 2025!
Kimberly D.
I play at every online social casino out there, and I have to say Luckyhands casino is ranked at the top of my everyday casinos that I have no problem depositing money to. They are a fairly new site but they know what players like me expect in a online casino and that is...reliable honest fast redemptions, great selection of games, great customer service, verification was fast and easy. I hear they are rolling out a new rewards program for players, I'm excited to see what they have for vip players. And when I said they have fast redemptions to my debit card...like instant debit card redemptions so you can enjoy your winnings and not sit and play the waiting game praying that everything goes right. So do yourself a favor and come over to Luckyhands Casino you won't regret it!
Response from Lucky HandsFeb 1, 2025
Thanks Kim for your kind words. We are rolling out some new and exciting features for 2025, and appreciate your feedback and insight as we strive to make Lucky Hands the best sweepstakes social casino!
Temika
This site is a scam. I haven't won a dime in MONTHS. I get 30 cent SC daily plus I have previously added my own cash...still nothing smh. If you want a site to play on that will actually pay then go on Crowncoin Casino. I promise you will win something .They have excellent customer service and fast payouts. Lucky Hands???? They should change this site's name to JANKY HANDS
Response from Lucky HandsFeb 1, 2025
Hi Temika, We understand how frustrating it can be when the results don’t go your way. Our games are built around elements of chance, which means wins and losses are a natural part of the experience. Every outcome is generated through a secure and advanced Random Number Generator (RNG), ensuring fairness and complete randomness with each spin. If you’re looking for a different experience, trying out new games or adjusting your play style might offer a fresh approach. Sometimes a change of pace can make the gameplay more enjoyable, regardless of the outcome. We appreciate your feedback and hope your future gaming sessions are more rewarding.