Luckyandloyal.comReviews of luckyandloyal.com

. . . your help and support in getting 7 yeqr old Sage more mobile in her hindlimbs. She loves wearing her mobility vest and HL sleeves as it helps her to walk with more confidence, more symmetrical gait and happier overall as she used to be a very active pup, i.e. cliff jumping and swimming in the river all year round. After day two with the newly fitted HL sleeves in person with Dr Pierce, I have seen dramatic improvements on her short walks 2-3 times a day. Thanks a million!

We just got our brace late last week but we can tell that it’s already helping Sheldon who is 13-year-old golden retriever. The two zoom calls we did were also incredibly helpful and I highly recommend them to anyone considering buying this. We’re still early on in its use but so far we are thrilled that we made the investment.

They asked me to provide documentation that my dog had passed away. I understand there are policies, and I couldn’t use the product anymore, but there has to be a line. It felt cold and inhumane, and it also made me feel like the policies could be changed at any time

My entire experience has been great. From the zoom calls to help fit my portly little dog to a vest to getting back to me so quickly with video to help make adjustments. I am looking forward to seeing my dog get a stronger and go on walks.

The purchase was fine other than it being ungodly expensive. I even bought a used one and it was $ 350. When I got it it was not exactly what I had expected and it did not work for my dog at all. It made her worse. The concept seemed to be what she needed but but she didn't agree.

poor customer service, spent a fortune, didn't fit dog, would not allow me to return. predatory, do NOT recommend. limited comments on instagram posts, intentionally limiting upset customers from telling the truth

My Cassie is the love of my life. She is a 13 year old teacup poodle with arthritis, and watching her start to struggle with getting up and walking crushed me. The moment she could not jump up onto her bed anymore, I started to freak out. I was also really trying to avoid putting her on Librella, since it seems so 50/50, so I started looking for something that could actually help her move better without making me feel like I was gambling with her life. I found LuckyandLoyal.com on Facebook, and decided to try their brace system because I like the exercise sleeves part. It is different. I am so glad I did. Within a week of using it a few hours a day, Cassie looked more supported and steadier. The biggest win for us was that she started getting her confidence back on walks. She is not magically young again, and can’t jump up on the bed yet, but she is clearly more comfortable, and that means everything to us. But what really pushed me to write this review is the follow up. The doctors did not just try to sell me a product and disappear. They helped me with fit, answered my questions, checked in later, and made sure I felt happy using it correctly. That level of support is rare these days. The brace itself is absolutely 5/5 stars. It is extremely well made and feels like it will last, not flimsy or hot. The customer service is 10/10 stars. I already told my family that I am keeping this suit when Cassie eventually leaves me because it is that well made and worth it. If I have another dog in the future, I would reuse the vest and just get new sleeves to fit. If you are on the fence and you are desperate like I was, do the zoom and figure out if it is right for your dog. I can honestly say Lucky and Loyal really helped Cassie. I am super grateful.

Shockingly fast shipping. I received my order with no issues, and I believe I even got a follow up email and text just to see if I needed any help with the mobility sleeve I bought. Great experience.