Ashley S.
HAVENT BEEN ABLE TO REDEEM IN 5 DAYS
HAVENT BEEN ABLE TO REDEEM IN 5 DAYS. SAYS THERES AN ERROR EITH THEIR REDEMPTIONS. BUT THE FACT THAT IM GETTING SEVERAL EMAILS A DAY WITH "DEALS" EXCOURAGING ME TO DEPOSIT ON TO THAT SITE INSTEAD OF AN EMAIL STATING THEIR HAVING REDEMPTIONS ISSUES AND APOLOGIZING FOR IT, JUST DOESNT SIT RIGHT WITH ME. DO NOT DEPOSIT HERE.
Response from Lucky.meSep 16, 2025
Hi Ashley, Thank you for your feedback. We experienced a technical issue that caused a delay in processing redemptions, and I understand how frustrating that must have been. The issue has since been resolved, and redemptions are now being processed as normal. Your funds and winnings were always secure. We sincerely apologize for the inconvenience this caused and appreciate your patience. I hope you’ll give us another chance to show you the experience we aim to deliver. All the best, Paul Lucky.me




