Lucky.meReviews of lucky.me

Finally had a win of roughly $300 - had to verify myself first and once I did I was able to make a redemption. Requested the redemption on a Saturday and its now Wednesday and the redemption is still pending. Talked with customer service late Monday and was told it was waiting for the finance team to approve it. Late Tuesday was told it still hadnt been reviewed. Slowest redemption ever. Not impressed at all

I’ve been waiting forever for my redemption, I’m just hoping this was not a scam platform 😭 will update if redemption deposits onto my debit card

I haven't received my redemption of $100 yet why is it taking so long I didn't have to wait this long for my $200

No stars, dont even sign up, dont bother even clickkng on the site. If yall want something better, there is always something better. This site is the worst ive ever experienced. Not happy. I dont even care about the money that i won, it was the money i even consider and risked But to not pay me and then close my account it just unprofessional. Not worth your money not worth your loyalty , not worth a single dot or a @. Bull. Is all theyll do for ya. (DO NOT APPLY OR PUT ANY MONEY IN!) oh they kept giving me the run around about my account too which is like.. really...

Currently still waiting for second redemption. 1st redemption also took a very long time, didnt concern me much as I needed to verify. 2nd redemption, fully verified, taking longer than 1st redemption. Should have read the reviews here before playing again. This is not even ach it push to card. I see reviews from August with the same issues. Seems you will get paid eventually, but I'm not a long term investor 😆

redemption speed is slower than a herd of turtles stampeding through peanut butter. They say its because they are new, but how many people are really redeeming daily for it to need 10 full business days? So technically 14 days before you can even ask customer service about it, and even then, they cant do anything and have no influence over the redemption department.

Redeemed $100 February 1. Never received it. Tomorrow will be the 16th. 15 days and more for $100!? Crazy. I will never play this site again. And they send me 5 emails a day to buy more but I can't even get my $100. Do not trust this site.

I bought a package for $20, was up to almost $500 and like any time I play slots I was on my way to giving it all right back when I decided to actually redeem for $186... I was so proud of myself. I was verified within minutes and entered my card info for the redemption and then they kicked me out of their site, suspended my account and said to contact their support which is a joke because they have no email address or number. All they have is live chat option/link which doesn't work. They may have a live chat option once logged in but they won't allow me to login. So you pay them, win, and they suspend your account when you request a redemption. Nice racket they have going, DO NOT TRUST THIS SITE. Also, on their webpage they have a banner that states they are rated 4.9⭐️ on Trustpilot which is clearly a lie since they are less than 1/2 of that at 2.1⭐️... while I know that isn't ethical at all, is that even legal? Trustpilot, you should reach out to them about this seeing as how many people (including myself) put trust in your reputation and they are walking all over that by presenting false info with your stamp of approval.