cheewai S.
Billing without notification & No response when request for Refund
I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?
Response from LucidpressJan 6, 2021
Hi Cheewai Soong, We're sorry to hear that you had this experience. Thank you for leaving your feedback. We were unable to match any tickets to the name you provided in this review. Would you please reach out to [email protected] so that we can review your account with you and see what we can do to resolve?


