LucidpressReviews of lucidpress.com

I emailed the Help Center four times for help with the Lucid Press design software as I am a novice, 76 years old and technically challenged. Morgan and Sean helped me on various occasions and went above and beyond, going the extra mile to make sure I understood the information and that they covered all the bases. They did all this with graciousness and aplomb. This to me was especially exemplary considering the fact that I was using the basic version of the software which is free and I was not a paying customer. So kudos to the owners of Lucid Press and for the stellar individuals in the Help Center. I used to work in a Help Center and know the pressures that come with dealing with multiple people who want answers immediately all day long. Your organization has a lot to teach others about customer service and respect for the customer.

I had an issue with a payment. It got applied to an account I didn’t use & not to my primary account. While I hate only electronic customer support I was BLESSED to get Morgan and he was incredibly knowledgeable and professional. He was able to move my payment to my primary account along with my pictures and previously created documents. He was incredibly responsive and never made me feel my questions were “crazy” or unreasonable. He was an absolute JOY to work with.

Lucid Press not only offers a great software for creating standout essays, but their customer service is also very understanding. I had a stressful experience when they charged me for a free trial when I cancelled my subscription on the same day. However, these people were understanding and gave me a full refund. Check them out!

I am extremely satisfied with the technical support provided by the Lucidpress Team.

The subscription option obviously allows more access; I found the platforms straight forward & have used other LUCID products which were especially compatible with the MAC. I finished some work & knew I wouldn't be needing LUCID for about 6 months so did not renew however money was debited from my account. I contacted their billing team & after investigation I will receive a refund. I will return to LUCID & recommend them based on my personnel experience.

I used Lucidpress for the past 3 years to create my garden club yearbook and other documents. Before using Lucidpress I had struggled with Word (where pictures did not print where placed) and with a team effort on Google docs which was even worse. Switching to Lucidpress allowed it be a real team effort, sharing the work so that I could actually get into my garden rather than spending too many hours creating a 60-70 page document. I found Lucidpress to be very reliable - only having rare instances of not working. I have moved on from this job and am sorry that my successor is returning to doing this as a one-person production. I would gladly use Lucidpress again if involved in a project that requires its features.

I found Lucidpress easy to use and quite intuitive. I only needed one document and it took me a while to complete, but that was partly from the number of proofreadings and changes I made. The initial document did not take long, which came from finding Lucidpress fairly easy to use. You have to provide your own photos, so if they could partner with a free photos website, that would be very helpful. However, I would highly recommend it for professional documents you want to create and get printed.

Userfriendly app to create desired designs with ease. It’s a great app with very low monthly and yearly suscription. Will recommend to at least try once.