LSQReviews of lsq.com

Great personnel, response time and website interface.

The shift to LSQ has been a nightmare for our accounting teams. We pay for AR services from LSQ, yet we don't spend any less time performing AR functions. When a company makes a switch to a new supplier and it costs more and takes just as much or more time, and the service from LSQ is slower than the previous source of funds, that's not a good move for a company. I hope that some reads this message, takes it to heart and actually does something to improve LSQ's service. Some of our team has worked with LSQ in the past and now again, and they say that LSQ is as bad today as they were in the past. How about just doing what you say you will, do it on time and do it correctly?

Great company, great people!! Extremely easy to work with everyday. Their professionalism and more important integrity is just amazing.

Started out decent. Moving a few years in, things got stupid. Purchasing invoices but only funding minimal amounts. All that accomplished is keeping us from using a backup service. More and more ineligible invoices etc. Wont fund without proof of shipping. If something goes weird then the equipment has shipped, we are out money or waiting. Recently LSQ allowed one of our customers to issue themselves a credit. We notified LSQ AHEAD OF TIME this was not legitimate and not authorized. Didnt matter, LSQ gave them the credit. What was the result? It erased all of our reserves, marked the customer paid in full AND are telling us we have to pay to zero the balance. All in writing. They cant deny this fraudulent behavior.

LSQ has been easy to work with and willing to accommodate our requests in a timely manner! They facilitated our cash flow and were very reliable!

Straightforward, no hassle invoice factoring. The reporting system is awesome and the accounts team is very responsive and available. I'm blessed to have found LSQ as they are very big part of our success!

Overall we are really happy with LSQ and has been of great help to grow the company, we would not have been able to do so without their support. Being this said there’s a few things I think are not fair and/or need to be addressed in order for LSQ to be a long term option for many companies. I understand your business but it hurts us. 1. When LSQ receives checks it takes too long to be cleared. I’ve spoken with my clients and have seen myself their bank accounts and checks appear cleared but still LSQ has it “in process” and this accumulate more fees. 2. Invoice approval takes too long. LSQ team need to be more persistent with clients to have invoices approved faster. Meanwhile, fees are accumulated even though you haven’t fund us. 3. Fees are accumulated on ineligibles, once again I understand your business but we are paying for a service that haven’t been provided (paying for money still not funded) Apart from this, everything runs pretty smooth, great rates, friendly staff. I’m aware that what I mention here , we agreed upon, but we didn’t have the option to opt out and needed a factoring company and we truly appreciate it. I hope that some of this can be worked upon and definitely you’ll have us for many years to come.

LSQ Senior Account Manager Michael Dillon responds quickly to all of my questions and is very helpful. Customer service means everything.