LSQReviews of lsq.com

Response from LSQDec 23, 2019

Thank you for taking the time to give us your feedback. We are sorry to learn that you are having a negative experience with our services. Our goal is the total satisfaction of our clients, and to provide a positive funding experience. We want to get more details about your experience. Please reach out to our Executive Vice President, Bill Samuelson, at [email protected] or 407-358-6241 at your earliest convenience.

Response from LSQNov 14, 2019

We regret that the reviewer’s expectations were not met by our product offering. And because we do respect the privacy of all of our clients, we will not attempt to address the specific circumstances noted here. We nevertheless appreciate feedback from our clients, and respect the point of view expressed. We also feel it’s important to provide a brief response. As stated by the reviewer, they have called and emailed us about their account. And we are confident that each time our account representatives responded promptly and provided the necessary relevant information about the account. It is important to note also that all of our clients have full visibility into the status of all key aspects of their account relationship through our client portal. Additionally, LSQ consistently follows the practices outlined on our web site and in our client agreement regarding contacting customers. We are fully committed to helping ensure that our clients are supported in their effort to understand accurately and well how our product works, and we will continue to make every effort to understand and to respond the needs of our clients.