I ordered replacement leather for the front seats of my 30 year old convertible. Customer service was very responsive (and, as it turns out, accurate) regarding the proper color selection. Nobody is perfect, but when it came to matching the color of my 30 year old sun weathered rear seats, their suggestion was about as close to spot on as one could reasonably expect short of a custom dye job. Fit and finish was excellent and product is a good value for the money when installed by a professional who can get the most out of the product.
RG
Éric G.
Fantastic and fast service
Fantastic and fast service. The quality of the product is beyond my expectations. I strongly recommend that company.
NC
Nathan C.
Seats are awesome!
Seats are awesome!! Requires a little knowledge to install them but fairly easy. Great quality and I am so happy with them. 2008 Lexus gx470
RH
Robert H.
Great product and quality
Great product and quality. Seat covers are factory correct and are easy to exchange.
ZM
Zachary M.
Very please with my purchase
Well worth the wait and great for the price. I bought some burgundy leather covers for a 93 Volvo 240 to replace the well worn out factory covers.
These fit very well, I am by no means a professional upholsterer and I had no issues putting them on, in fact I learned a new skill set doing this project.
Took about 4 weeks from the time I ordered till received them but it was expected since they were a custom color for an older car.
Overall quite happy with my purchase, especially for the price, leather seats for under $400? Worth every penny.
OA
O A.
They send the wrong color and are unresponsive.
They send the wrong color. Their phone number leads to a voice mail. They don’t answer. They also don’t reply to email. They show no address. The shipping address is a ups store. Their BBB rating is horrible.
Stay away unless you like to gamble.
JG
Jeff G.
The covers look and fit great and we couldnt be happier.
I placed an order with them for our Saab and waited for them to come, it was about 3 weeks. They inadvertently had my covers wrong. Mistakes happen, its how you deal with them that matters. After talking they agreed to a return and they made new covers. The covers look and fit great and we couldnt be happier.
RW
Robert W.
DO NOT purchase from LSeat!!
DO NOT purchase a seat cover from LSeat!
Regardless of some of the good reviews you see online the absolutely TERRIBLE customer service and product quality will probably leave you wishing you'd saved your money and gone elsewhere.
This is going to get a bit lengthy but I want you to be aware of what kind of experience you may have with LSeat.
We have an original owner '68 Cadillac Eldorado and they wanted the front seat cover replaced. We read the LSeat reviews and thought we'd give them a try. We ordered what we needed and when the seat cover showed up it was a) the wrong color, and b) missing the welting we'd specified (as per the stock seat).
I reached out to LSeat at the phone number listed and after a short and useless answering machine message was disconnected. Thinking I'd made a mistake I tried again but was greeted by the same unprofessional answering machine.
I emailed LSeat, explained the problem, and at some point in the middle of the night I received a reply. I mention "middle of the night" because having been a manufacturer/importer for decades I've gotten used to working with off-shore manufacturers who send emails in the off hours of the night. This is a point of concern because we have a deadline and dealing with off-shore vendors can be difficult and you generally lose a day for each email sent. I replied to the email and asked if there was someone I could speak to by phone to get the situation handled quickly but was told flatly "no", you can only contact us via email. I explained the situation and it was insinuated I'd made a mistake in ordering, but when I produced the actual order I'd placed was told a replacement would be shipped in a couple of weeks. In the meantime I finally got LSeat to send a call tag for the original cover they wanted returned.
The replacement cover arrived and upon first glance it looked correct, the coloration, the stitching, and the welting were all correct, but when our upholsterer (over 40 years experience) laid out the new cover he found it to be 4" to narrow and at least 2" too short! What?????
I immediately sent an email to LSeat, including a picture (I wish I could attach it here) and asked for a full refund. I've been waiting over a week and have still not received a reply.
Giving LSeat the benefit of the doubt regarding receipt of my first email I sent a second one on Friday, 6/2/23. It's now Monday, 6/5/23 and again, no reply from LSeat, nor do I expect one.
My opinion is, DO NOT purchase from this company, they do not live up to their promises and obligations and don't deserve your patronage.