Alfonso G.
I wish I had paid for what I saw…
I wish I had paid for what I saw online. Other than that, Andrés treated me wonderfully.
Response from LowfarebuddyOct 22, 2024
Thanks for your feedback.
Lowfarebuddy is an airline ticket reseller and we dont claim to be an airline. We offer discounted air tickets which is purely based on offer available and first come first serve.Lowfarebuddy.com believe in honest customer service and your payment is absolutely safe when you book through us. you can sit back and relax while buying tickets with us.To enhance your planning, we also offer the Price Alert function, to keep you informed about the best possible deals. If you're eyeing a flight, hotel, or car rental but aren't ready to book, simply activate a price alert with your email address. You'll receive updates when prices drop, allowing you to book at just the right moment.We also offer a flexible refund policy post flight booking.
Lowfarebuddy (lowfarebuddy.com) has 189 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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189 approved reviews, newest moderated first
Alfonso G.
I wish I had paid for what I saw online. Other than that, Andrés treated me wonderfully.
Response from LowfarebuddyOct 22, 2024
Thanks for your feedback.
Luis A. Castro C.
Excelente servicio de Manuel Serrano. Mis bendiciones
Response from LowfarebuddyOct 10, 2024
Estimado cliente. Realmente apreciamos sus valiosos comentarios.
Consumer
Un servicio muy eficiente y seguro, Andres fue muy amable y Paciente conmigo a pesar de el temor de utilizar la plataforma por primera vez e involucrar mis tarjetas y las de mi esposo, pero de verdad que se los recomiendo . Muy buenas oferta si quieres ahorrar. Gracias por todo.
Response from LowfarebuddyOct 10, 2024
Estimado cliente. Estamos encantados con sus comentarios positivos y valiosos.
Leticia A.
Execelente el servicio recibido y el seguimiento que han dado a todos los cambios que he hecho en mi reserva
Response from LowfarebuddyOct 10, 2024
Estimado cliente. Muchas gracias por tomarse el tiempo y dejar sus valiosos comentarios.
Tyler S.
In July 2024, I booked a round trip flight with LowFareBuddy (LFB) They typically provide low-cost boarding passes within 24-48 hours of the flight time. This was not my experience. On the day of my flight, I still had not received my boarding pass. I called them many times and they didn't answer, nor did they reply via email. On that day I had to book new tickets at market price which was much higher because the plane was due to depart in only a few hours. When I finally returned home from my trip, I was able to get in touch with the business owner who assured me I would be refunded. However, a refund wouldn't make things right. I had already spent hundreds extra to rebook because the company did not follow up on their promise and did not provide boarding passes. I had to call the business owner many more times with threat of a law suit before they finally agreed to give me a voucher for the additional amount I had to pay out of pocket on that day. As of writing this review, it is now October 2024. I have gotten in touch with LFB to use the voucher they promised. They didn't let me use this voucher for anyone other than myself. I reluctantly agreed to pay because the flight price was still quite good. A few days later, I realized the return flight needed to be rescheduled so I agreed to give up my voucher to have this done. In summary, it is not worth saving a $10-20 dollars to spend hours getting them to take responsibility for their mistake. In the end, I believe I gave them a great deal to simply change my return flight in exchange for the $309 voucher they owed me. To LowFareBuddy - I hope you will take better care of your customers in the future. You should have given me the $309 and cleared your mistake 3 months ago.
Response from LowfarebuddyOct 10, 2024
Dear Customer. We sincerely apologies for the experience you have had with us. We will be more careful and responsible in the future. We appreciate the review and will work to make things better in future.
Pedro De la R.
Para mi esto es una estafa. Realize dos Reservas, la numéro 341943 y la 09C0C6. De PUJ a FLL. Despues de hacer la réserva y colocation todos los datos de Pago, una persona me contacto que debia pagar 500 Dolares extras y Que los tickets no estarian listos si no hasta el 15 de noviembre. La respuesta a mi négativa de pagar extra fue que los comprara en la aereolinia.
Response from LowfarebuddyOct 10, 2024
Estimado cliente. Disculpas por las molestias. Nunca cobramos por la fuerza dinero para vuelos. Si el precio no está disponible, hay 2 opciones disponibles. paga la diferencia o retira tu dinero.
Bethzaida A.
Gracias Andrés que me atendió, muy servicial. Tenía muchas dudas ya que no soy muy experta, pero con su ayuda pude lograrlo.
Response from LowfarebuddyOct 10, 2024
Gracias por los comentarios. Se lo agradezco
Violeta S.
Son unos estafadores, esta agencia es un fraude. Engañaron mi familia con 5 vuelos y nos pusieron de relajo… NOS ROBARON, Pero no les irá bien, lo vamos a demandar por estafadores, ladrones 😡😡😡😡 Tranquilos esa red va a caer, engañando la gente de trabajo. En algún momento caerán hasta con un MIEMBRO DE su familia. DIOS DE ENCARGARÁ DE ESA RED DE DELINCUENTES
Response from LowfarebuddyOct 10, 2024
Lamentamos mucho las molestias. Comparta el número de referencia de la reserva para que podamos investigar el problema.