LOVOReviews of lovo.ai

They switched from Lovo to Genny and changed the LTD, but they provided 2 hours a month instead of the agreed-upon subscription. The business is probably defunct because you can't renew the miniscule hours they gave you to compensate for the unethical deal cancellation. Once a business engages in unethical practices, it is likely to continue doing so in the future.

I feel ripped off. Two years ago, the slowness of the text generation was just manageable, but now it's unacceptably slow. And my various complaints over the past few years have done NOTHING to help. Furthermore, I haven't noticed any improvement in voice quality in recent years, so Genny has now been overtaken on all fronts. I canceled my subscription and switched to a competitor. It's five times cheaper, 100, no, 500 times faster (seconds instead of hours), and has far fewer errors in UK English pronunciation.

The Genny voice generator has been deteriorating in service for the past few months and as of Jan 2026 it is unusable!! There is always a "sever error" message and you get asked to come back later. When you do - - - the same problem. I won't be reewing my subscription and there are better, more reliable services out ther.

I made a mistake by forgetting to cancel my subscription and was charged for the annual renewal. I was very stressed about it, but LOVO/Genny support was understanding and kind. They processed a refund for me, and I truly appreciate their help and professionalism. Thank you for the great customer service!

Is a scam. They stole our money and barely the system works.

No Natural Voices. Bad Customer service.

This company is unreachable after they've stolen your money. Genny, with their Genny voice generation software, is a scam and fraudulent business. The platform doesn't contain voices from the countries they claim to include, such as those in Africa, and even though I cancelled my subscription, they still billed me this month. It's impossible to contact them to file a complaint.

Worst experience, First their tell they are give free tts but when you want to download audio then he say for purchase, time waste