LOVOReviews of lovo.ai

I've been unable to use the service for over six weeks but have had no response to my email requests.

After purchasing a lifetime account, it stopped working and even the custom service email bounces back. Do not trust this company.

I purchased a Lifetime Plan on December 25, 2024, paying 76,092 JPY (approx. $473.77). It worked fine for a while, but recently my legitimate access was completely revoked without any warning. I submitted a support ticket on June 21 (Request #39224). Your automated email promised a human response within 1-2 business days. It has been way past that deadline and I have received absolutely zero response. I have tried reaching out via email, your official community, and social media, but was met with complete silence. Blocking a paid lifetime user and ignoring support requests is completely unacceptable. If this issue is not resolved immediately by a human supervisor, I will be reporting LOVO INC to the Better Business Bureau (BBB) and the FTC for fraudulent business practices. Please restore my access!

Warning about this site! I have a Pro Plan that costs around 500 euros a year. Nothing has been working for the past three weeks. With a lot of patience, I can still access my dashboard, but the website isn’t working. Apparently, you’re supposed to get a response from customer support within two days. I’ve written to them three times and never received a reply. It seems unlikely that I’ll get my money back. So it’s best to switch to Eleven Labs straight away

Terrible, lifetime account cancelled with zero notice or reason. They fail to understand the word 'Lifetime'. DO NOT do business with these charlatons.

Suddenly, from the end of April, I was no longer able to access my account, even though I had an active and paid-for Pro subscription. I received no reply to the emails I sent requesting assistance or an explanation. A terrible service, despite the software itself being quite good.

I paid $449.86 for a Lifetime Pro subscription on January 27, 2025 (Invoice #CC681805-0003). The service worked fine for over a year, then in late April 2026 my account was suddenly downgraded to Free Plan with zero notice or explanation. I contacted support on April 29, 2026 (Request #29466). They sent an auto-reply promising a response within 1-2 business days. It has now been over a week with complete silence despite multiple follow-ups. I have since filed a formal complaint with the US Federal Trade Commission (FTC Report #201182578), which is now on record in their Consumer Sentinel database accessible to federal law enforcement. If you're considering a Lifetime plan with LOVO — think twice. "Lifetime" apparently has an expiration date.

Lovo.ai is so mid it's actually painful. The voice quality is okay, but the text-to-speech sounds way too robotic for my clips and the UI is a literal maze. I tried using it for my stream, but it’s so laggy and the free version is basically a joke because you can't even download anything without a watermark. Honestly, just save your time and use something else because this ain't it.