Lovingerie Reviews | Read Customer Reviews of lovingerie.com

Lovingerie Reviews | Read Customer Reviews of lovingerie.com

Lovingerie reviews

11 approved reviews, newest moderated first

Abi J.
Sep 23, 2026
I took what I thought was a risk…
I took what I thought was a risk ordering from this site however turns out that I was incredibly impressed - the pricing & deals are brilliant, shipping was seamless to NZ. I would recommend going up a size for NZ sizing. Most impressive was that I had ordered and paid yet one item was out of stock. The store contacted me quickly and offered to pick one of anything from their site. This really sealed the deal for me that I would highly recommend this online store and look forward to my next purchase
Response from LovingerieSep 24, 2026
Hi there, Wow, thank you so much! 😭 Going from feeling unsure about ordering to highly recommending us is honestly the best thing we could hear. We're so glad it worked out. And thank you for sharing your experience in such detail — it's genuinely helpful, not just for us but for other shoppers too. Reviews like yours really are a great reference for them. Enjoy your order, and we can't wait to see you again! 💛 Warmly, Lovingerie Customer Service Team
Report
Derrick M.
Sep 23, 2026
I was satisfied with the quality of the…
I was satisfied with the quality of the products received
Response from LovingerieSep 24, 2026
Hi there, Thank you so much for the kind words! Really glad the quality lived up to expectations — that means a lot to us. If you ever need anything, we're always here. Enjoy your products! 💛 Warmly, Lovingerie Customer Service Team
Report
Shannon L.
Sep 19, 2026
Read closely
Over all I am happy with what I ordered, everything fit great and the fabrics are soft and comfortable! I will just say to read close on everything listed with what ever you are getting! I ordered what I thought was a robe AND bodysuit but when it came in, it was only the robe. Upon going back to check the item I ordered I found in the color description is where it listed the robe was separate even though all the pictures shown with the robe only option selected it was showing the robe too and the main description didn’t change so it was saying it was still the bodysuit.
Response from LovingerieSep 22, 2026
Dear Customer, Thank you sincerely for taking the time to leave such honest feedback. We are thrilled to hear the robe fits perfectly and that you love the soft, comfortable fabric. We appreciate you sharing your experience regarding the product selection. We understand there was confusion about the item options. Our team will review the product page, images and descriptions to help make the details easier for customers to distinguish going forward. We truly value your opinion and hope we can have another chance to earn your trust. Sincerely, Lovingerie Customer Service Team
Report
Gaëtan P.
Aug 11, 2026
Je recommande
Le service client est très réactif et pertinent. Les produits sont de qualités et la livraison a été faite en environ 2-3 semaines. Tout le processus était très sérieux, je suis pleinement satisfait.
Response from LovingerieSep 22, 2026
Dear Customer, Merci infiniment pour ce charmant retour ! Nous sommes ravis que notre service et nos produits vous aient donné entière satisfaction. N’hésitez pas à revenir nous voir pour vos prochaines commandes, nous serons heureux de vous accompagner à nouveau. Bonne journée ! Sincerely, Lovingerie Customer Service Team
Report
K F.
May 20, 2026
Amazing customer service
..Amazing customer service. Communication and responsiveness were great initially. Their size chart was incorrect and when the item arrived we needed to exchange the size. After several emails back and forth we were advised that if we left a positive review then they would exchange the item. I originally placed a positive review based of this responsiveness. Over a week has passed and now they refuse to respond to emails. UPDATE. The seller responded to my emails after I changed the review. They apologized for not responding and assured me that they would be processing my exchange. A week later we received the updated item and are pleased with the item. All in all it was a good experience but you need to be patient with them.
Response from LovingerieMay 20, 2026
Dear Customer, We are truly sorry for the terrible experience and delayed email replies you encountered, and we take full responsibility for this unpleasant incident. Your order was assigned to our dedicated customer service specialist, who took personal leave for several days recently. Due to improper work handover within our team, your follow-up emails were left unattended for over a week. This was entirely our internal management error, and we deeply apologize for letting you down. Your feedback is extremely important for us to improve our service. Sincerely, Lovingerie Customer Service Team
Report
Samien B.
Apr 29, 2026
I paid for expedited shipping
Update: a few days ago the company offered to refund the rush shipping fee which was very fair. I paid for expedited shipping. It took the company over a week to process the items for shipment. Avoid.
Response from LovingerieApr 30, 2026
Dear Samien, We are truly sorry for your unpleasant shopping experience, and we sincerely apologize for the slight delay in processing your order. We understand you paid for expedited shipping, and we deeply regret that we were one day late dispatching your parcel. The delay was purely due to a large volume of orders from our factory recently, which slowed down the production and arrangement progress. We have already fully refunded your expedited shipping fee of $14.99 as an apology for the inconvenience. We truly value every customer's experience. We fully recognize the importance of logistics timeliness and will strengthen the control of the transportation process in the future. Once again, we are terribly sorry for letting you down. We will definitely optimize our order processing efficiency to avoid such situations happening again. Thank you so much for your understanding. Best regards, Lovingerie Customer Service Team
Report
JeSenya
Apr 28, 2026
10 out of 10 would recommend!!!
The outfits were GORGEOUS. I love that its a soft and comfortable texture, I'm able to wear anywhere, like on a dinner date or just even around the house. It gives me a real confidence boost on my physique, I would recommend this to my friends and most definitely buy more outfit from this website. Most importantly I LOVE the designs that they have. Also with new deals and designs that come out everytime I open their website sometimes its hard just to choose one. Don't knock it till you try it.
Response from LovingerieApr 29, 2026
Dear Customer, Thank you for your amazing review! The confidence and comfort you feel in our outfits mean the world to us. We’re constantly launching new styles and exclusive deals, and we can’t wait for you to discover more stunning looks soon. Thank you for your sweet recommendation and wonderful support. Hope you enjoy every moment in our clothing, and we look forward to welcoming you back again
Report
Shao Hua L.
Apr 22, 2026
wonderful shopping experience
wonderful shopping experience, I placed the wrong order and their customer service kindly provide solutions very fast. The quality of their products are awesome and comfy to wear, love to purchase again next time.
Response from LovingerieApr 24, 2026
Dear Customer, Thank you so much for your lovely review! We’re truly glad we could help solve your order issue in time and that you love our product quality. It’s our great pleasure to bring you a nice shopping experience. Looking forward to your next purchase and we will always provide you with thoughtful service!
Report