LoveShackFancyReviews of loveshackfancy.com

I bought a dress & a T-shirt from them, the dress looked nothing liked the photo & the T-shirt was very short. So I returned both. The tracking info shows they received these both back 3 1/2 weeks ago. I contacted them a week ago asking where my refund was. They responded saying they would look into it. Since then nothing. I’ve sent 4 emails since & all have been ignored. Very disappointed in them! Poor customer service. I’m having to go through my bank now to obtain my refund, which is terrible!

They need staff that are good there. They are shopping for themselves and do not do right by the customer.

I've bought a lot of pieces from loveshakfancy.com, but went to visit loveshackfancy in austin and was uncomfortable in the atmosphere. The women working there were all on their phones and the place felt super unwelcoming where I really wanted to just leave to be honest. If they were going for a not friendly vibe, they achieved it.

Never ever again, worse company ever!!! Customers are ignored, they never respond any emails,not even on Instagram comments, nothing! And they just don’t send my order, don’t buy from that store!!!!

They cancelled my order for inventory shortage. I specifically told them I would wait for my item and they still cancelled my order after saying everything was fine.

This has never happened to me before with any other company. I payed $300 usd for SHIPPING ALONE, and still over a month after making the order have not received my order. I’ve tried emailing and contacting through Instagram on multiple occasions and have been ignored consistently. I do not recommend ever buying from this company, most disgraceful customer service I’ve ever experienced before.