LoveShackFancyReviews of loveshackfancy.com

Make sure to read their return policy . They know that people don't read everything and just the first paragraph so they high light that and you think you read everything and order online . Now the size comes and it doesn't fit . Now you can't even exchange it get you money back because the item is on sale . So what is the sales price ? The pants is $500 and you can buy on sale for $400 which many of us may not even care the 100 doesn't make a difference than you lose $400 cause their fit is no match with your size . Now here is the device . I also read review that many people found themselves in this situation and just like me surprised by the way they do customer service . Please don't order anything from them cause they have a loophole for everything

I bought a skirt and jacket for my 12 year old daughter in a size 14. My daughter is an average build for her age. The skirt was so small, it looked like it was made for a 7 year old. When I called the store to inquire whether this was some sort of sizing mistake (I provided the measurements), the sales associate told me this is the size for a girls size 14 garment. I was shocked. This is where body consciousness comes in and starts young girls questioning their bodies and whether they are the 'right' size. I strongly advise LSF to take a look at their sizing and determine if it is, in fact, made for your average young girl. Or if they're making their clothing for an unrealistic expectation of what a young girl's body should be.

I used to really like this brand. But in the past couple of years the quality of their clothing has gone down as exponentially as their prices have gone up. Having worked in luxury retail for years it looks like they’re spending their money on expanding and opening stores while sacrificing the quality of their products. History shows that’s the beginning of the end. E.G. Calypso St. Barth. When I do buy now. I only buy from a trusted retailer. Usually Saks or Nordstrom. And on sale. The clothing is cute but not even worth half of what they’re charging now. And I started this review to say never buy from the website. Not good customer service. And they will send things in terrible condition.

Ordered a set of the small perfumes as a gift. One of the vials came broken my friend threw the broken vial without telling me and taking a picture. I reached out to love shack fancy and they want a picture of the broken vial that was thrown away when the gift was opened and it was broken. I told them she has the two that are fine but the third one was broken so it was thrown out. They never respond other than telling me to send them a picture of the broken vial. After I respond, I receive another response a day later with the same information. I reach out to them again all I get is crickets. No one responds. I reach out again asking for a supervisor and nothing. I will never never buy from them again everything at that store is super expensive with the crappiest customer service in have ever dealt with!!!!!!!!

I never received my order worth $250. The delivery was made to an incorrect location, which was evident in the photo. I tried calling the shop numerous times, but there was no response. I also emailed them multiple times, but they only responded by saying that I didn't take extra protection and they cannot help me. I am shocked that my $250 has been stolen. I am reporting this incident to the Federal Trade Commission, and I will also be tagging every social media outlet that I use to let shoppers know about my experience and to be wary of this dishonest company.

I visited the store in Westbourne grove, Notting Hill Gate. Had the worst experience of my life. The look I got from the shop assistants was just get out, what are you doing here. (Remembered Julia Roberts movie “pretty woman”) Shame on the two shop assistants. If you have any shopping criteria/ preferences for customers, you should stick a note on your entrance door. Very very disappointed customer. Will never visit again!!!

My items came stained and misprinted. I went back and forth with customer service and they offered me a 15% off coupon for my next purchase and didn’t actually assist. I ordered 3 items, and 2 of them were damaged. Paid $800 and they won’t even email me back, after I asked for assistance and all they could do was 15% off my next purchase. Don’t buy from here you’re going to be disappointed from the items.

So disappointed. Ordered Christmas gifts on Nov. 15. Have received no communication- just emails to get me to buy more. After reaching out numerous times, I was given a later ship date. When that passed, I reached out again only to be told “maybe” Jan. 7. Very poor customer service. This should have been communicated up front. For example, Ugg gave me an option to request a backorder that would ship on Dec. 1. I agreed and had items Dec. 6. I was never told my item was out of stock and then was told Dec. 11. Now after asking again.. Jan. 5 and I have no gift for a young girl. Disgusting service.