LoveScotch.com is USA's best online liquor store. Buy Scotch whisky, Single Malts, Single Barrel, bourbon, Premium Tequilas, Gin and thousands of other Spirits at lowest prices for Scotch Lovers.
LoveScotch.com (lovescotch.com) has 90 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Website
lovescotch.com
Category
Beverages & Liquor
Location
Van Nuys, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Took 24 days to receive (purchased 9/3/26, received 9/27/26)!
I purchased the item on 9/3/26.
On 9/18/26 (over 2 weeks later), after numerous contact attempts, they added a shipping label- but note they did NOT take it to UPS- they merely printed out a shipping label. On 9/21/26 (18 days after I purchased the item), they finally took it to UPS.
I received the item on 9/27/26 (3 1/2 weeks AFTER I purchased the item). So if you have a month to spare, then I recommend. Otherwise, purchase elsewhere.
KB
Karen B.
It took way to long to (3 weeks)…
It took way to long to (3 weeks) receive my order!!
CW
Corey W.
Just Buy It
Have made several purchases. The inventory, the shipping, the packaging, the delivery; all second to none. The customer service is 10 stars.
Response from LoveScotch.comOct 2, 2026
Hello Corey,
Thank you for coming back to LoveScotch.com and for taking the time to share this wonderful review.
We’re thrilled that the selection, packaging, delivery, and service have consistently earned your trust. The “10 stars” for customer service made our day! We look forward to your next order.
LoveScotch Team
TL
Theodore L.
The only negative eas 2 things it took…
The only negative eas 2 things it took along time to my emails i sent and it took over a month to receve my bottle
TE
Tonmar E.
I placed an order on 9/6/26
I placed an order on 9/6/26. I received message that there was a delay due to overwhelming response even though they still advertise it for sale. I got a message on 9/17 that my order was shipped. It turns out only a shipping label was created. I tried calling and the message is "the number is not answering calls at this time" Really need to improve their service if they expect to continue.
Response from LoveScotch.comSep 21, 2026
Hello Emilio,
I am very sorry about your experience. You are right to be frustrated: an extended delay, a shipping notification before the carrier received the package, and difficulty reaching us by phone do not meet the level of service we expect to provide.
Unfortunately, we have been unable to locate an order under the name “Tonmar Emilio.” We have sent you a private request for additional information. Please reply with your order number and the email address used to place the order, do not post this information publicly.
Once we receive those details, we will investigate the order immediately, confirm its actual shipping status, and provide you with a clear resolution.
Sincerely,
LoveScotch Team
RL
Richard L.
THE WORST
THE WORST
I ORDERED MY SCOTCH ON AUGUST 17, 4 bottles because I was having a bbq for Labor Day weekend
TODAY IS SEPTEMBER 4th and it’s still not delivered
Now it will be delivered the Tuesday after Labor Day weekend and I won’t have the liquor for my bbq
I WILL NEVER ORDER FROM THEM AGAIN
They are very misleading
It doesn’t take more than 3 weeks to deliver the scotch
They should say on their website how long it will take to deliver the scotch but they didn’t
I CANCELLED MY ORDER AFTER NOT RECEIVING MY SCOTCH FOR LABOR DAYWEEKEND BBQ
BE WARE
CL
CLO
Worst experience of my year
Sent my order poorly packaged that it broke in shipment - then issued a refund without verification so refund was sent to a card I no longer - so the refund is lost. When I asked why they said because it was out of stock - website shows it available to order on that day amd still as available today.
Response from LoveScotch.comSep 3, 2026
Hello CLO,
We’re very sorry your order was damaged in transit and that the refund process caused additional frustration.
Although we package every shipment securely, the items we ship are both heavy and fragile, and unfortunately carriers can occasionally damage the contents despite those precautions. As soon as we were informed of the incident, we issued a full refund, including the original shipping cost.
Our general policy for damaged shipments is to provide a prompt full refund rather than send a replacement. This is intended to prevent customers from facing additional delays while a damage claim is reviewed and a replacement shipment is processed.
As a rule, all refunds must be returned to the original payment method and cannot be redirected by the merchant (us) to a different card. If that card has been replaced or closed, the issuing bank will normally route the credit to the replacement account or advise how it will be handled. We would be glad to provide the refund confirmation or transaction reference so the bank can trace it.
We also apologize that our out-of-stock explanation appeared inconsistent with the availability shown on our website. Inventory can change quickly, but we should have communicated the situation more clearly.
Please contact us directly so we can help confirm the refund with your card issuer and bring this matter to a proper resolution.
LoveScotch Team
ND
Nancy D. M.
Happy with sending a gift to a friend
The gift we bought for a friend arrived on time and in great shape. I will definitely order from here again.
Response from LoveScotch.comAug 11, 2026
Hello Nancy,
Thank you for the wonderful review! We’re delighted to hear that your gift arrived on time and in perfect condition. We truly appreciate your trust in us and look forward to helping you send another special gift in the future!
LoveScotch Team
