SHAHAR I.
Bad Quality and Dishonest Customer Service
This is a scam. NOT a front door mat. Flimsy, poorly made, and came in with the wrong design. You’re not getting what shows in the images and the ads (it’s actually a thin, fabric mat, not a bristled door mat). Company rep continued to claim this was the design I ordered (despite having an exact photo in the confirmation email). They also claimed to have never mentioned it’s for outdoor use, yet all their images feature the mat outdoors, bristle-looking and heavy duty (and the caption says “no need to knock”…).
Response from LoveOnPrintsDec 30, 2023
Hi, the product is exactly as described and all the details were shown on the product page in text and images, the black stitching is not a part of the design you have created and the black frame effect you are refering to is thicker. Thank you very much for the feedback! P.S. The doormat is sturdy enought to be used outdoors but there is nowhere where it is specifically advertise for such purpose!
