First time trying it it was easy and I can go back to being vegan and still get my protein. I was wondering if it could be mixed and frozen like a dessert
Response from LovecomplementOct 22, 2026
Hi Diane,
Thank you so much for your feedback! I'm delighted to hear that trying Complement Protein was easy and that it’s helping you maintain your vegan lifestyle. Regarding your question about mixing and freezing it like a dessert, many have experimented with that idea and found it makes a creative frozen treat. You might need to tweak the recipe slightly to achieve the perfect texture, but it's definitely worth a try! 😊
If you experiment in the kitchen, I’d love to hear how it turns out. Don't hesitate to reach out if you have any more questions. Cheers,
Best Regards,
Gem
CP
carol P.
I love the company not jjst because is…
I love the company not jjst because is a 100% vegan but because the products are great the only thing is that I’ve had few issues with shipping and missing order couple of times now they resolved the problems quick is just the waste of time going thru emails to send proof.
Response from LovecomplementOct 20, 2026
Hello Carol,
Thank you for sharing this thoughtful feedback. We're so glad you value Complement's vegan products, and I'm sorry that recurring shipping issues have cost you extra time, even when they were resolved. I'm passing this feedback to the team so they're aware of the frustration caused by having to provide proof repeatedly.
AH
Ann H.
Love the products!
Love the products!
Response from LovecomplementOct 19, 2026
Hello Ann,
Thank you so much for your kind words! It truly makes our day to hear that you love the products—we really appreciate your support and feedback. If there's ever anything you need or any questions you have about our offerings, please don't hesitate to reach out.
Best Regards,
Gem
EC
Eugene C.
This supplement is expensive
This supplement is expensive. I'm willing to pay the extra money because of the promise of third-party testing. Unfortunately, about half of the orders I receive do not have the third-party testing results at the time they ship the product. I have to fight with customer support for days or weeks to get a hold of the results. They are unfailingly polite, but pretty clueless.
Response from LovecomplementOct 17, 2026
Hello Eugene,
We're so sorry to hear about this experience. Your feedback is greatly appreciated and will help us and our team be better in the future. We understand why consistent access to third-party testing results matters, especially when you're paying more for that transparency. I'm connecting you with the team so they can review this recurring issue.
EC
Elizabeth C.
Fabulous customer service
Fabulous customer service
Response from LovecomplementOct 17, 2026
you're welcome
EM
Elaine M.
⭐ 1 StarExtremely Disappointing Customer Service and Order Fulfillment
⭐ 1 Star – Extremely Disappointing Customer Service and Order Fulfillment
I have never experienced such a frustrating and unnecessarily complicated customer service process.
I placed multiple orders with Complement and experienced repeated shipping delays, backordered products, and charges for merchandise that had not been delivered. I was left trying to figure out which orders had shipped, which products were missing, and which refunds had actually been processed.
What made this experience particularly unacceptable was the customer service. After more than 50 emails, I repeatedly received vague, contradictory, and incomplete responses. I asked numerous times to have my concerns escalated to a manager or supervisor, yet not once did management step in or contact me.
Even obtaining refunds for delayed, undelivered, or disputed orders became an exhausting process. I had to repeatedly explain the same issues, provide documentation, track shipments myself, and reconcile my credit card transactions just to determine what I was owed.
Although my refunds were eventually processed, it should never have required this level of persistence to resolve straightforward order and billing problems.
A company can have shipping problems. What matters is how it handles them. Unfortunately, Complement demonstrated a serious lack of accountability, communication, and customer care.
After 50+ emails and repeated unanswered requests for management intervention, I have completely lost confidence in this company. I would not recommend ordering directly from Complement based on my experience.
Response from LovecomplementOct 17, 2026
Hello Elaine,
We're so sorry to hear about this experience. Your feedback is greatly appreciated and will help us and our team be better in the future!
SS
Sara S.
It’s a great vitamin resource and so…
It’s a great vitamin resource and so good that even though after 18 years being Vegan I recently changed to a Mediterranean Diet still including much loved vegan recipes…. I like what this vitamin provides.
My only problem is that I wish I had more of a heads up about when Complement is going to ship.
Response from LovecomplementOct 16, 2026
Hi Sara,
Thank you for sharing that — and especially for the context about your shift from 18 years vegan to a Mediterranean Diet while still keeping your favorite vegan recipes. I'm really glad Complement Essential still feels like a strong fit for you, and I completely get the shipping heads-up piece. Knowing when an order is about to go out makes it much easier to plan. 🙂
I can see your active Complement Essential subscription is currently set to renew on December 1, 2026. If you ever want to check timing, skip, or make changes before the next order, you can log into your account here: <a href="https://lovecomplement.com/account/login" target="_blank">link</a>. We really appreciate the feedback, Sara — it's helpful and heard. Kai
JL
jlee
great protein powders...
great protein powders...
Response from LovecomplementOct 19, 2026
Hi Janis,
Thank you so much for your kind words! We're thrilled to hear you're enjoying our protein powders and we truly appreciate your support. Your feedback inspires us to keep delivering the best for our customers 😊.
Best Regards,
Gem
