Love BlingReviews of lovebling.com

I had a customer service request, and was helped immediately by team member, Michael. He resolved my issue and offered me useful information on the product.

We had to return a necklace, and they claimed to never have received it. They began ignoring our emails, calls, and even the BBB. We never got our money back. This company will steal your money if you're unhappy with a product. Edit: Thanks for the reply and attempt to cover-up your mistake, but I have receipts. Here is the email I sent on July 11th which was well after you ignored the BBB and our previous attempts to call and email you. Your people never responded: "Greetings Folks at Love Bling, I hope you are all having a fantastic day and a great summer. I am writing you in regards to a long-standing issue after placing an order for my wife,[redacted], that has not been resolved. On Sept 4, 2022, I purchased a 10k Yellow Gold 2.5mm Solid Pave Two-Tone Figaro Chain Necklace SKU: 10C41Y18 for my wife. Order #000005106. Unfortunately, my wife had an allergic reaction to it and was interested in exchanging it since she liked your jewelry. She sent an email on Sept 11, and you sent her the return label 9 days later. After returning it, we did not hear back from anyone until Oct 13, 2022 at which point we were informed that the necklace was not in the box we shipped. Your people kindly asked if we accidentally forgot to put it in the box, so we double checked and confirmed we did not have the necklace. We were told a claim would need to be filed to move forward and I agreed requesting it outright. There was another stretch of silence until we reached out on Oct 31. Michael offered to speak with us over the phone at which point he assured us he would attempt to figure out what happened with the order claim and pending review from Fedex. After that, we never heard back from Michael or anyone from Love Bling. We waited a just over a month thinking the investigation was ongoing, but then you did not respond to my wife's attempt to reach out again. So on Dec 11, we contacted the Better Business Bureau and opened a complaint. The first case number was 1124595, but it was eventually changed to 19325653. We worked with them until May 16th at which point they said Love Bling stopped cooperating with them. Thank you kindly for taking the time to read this and for any assistance you can provide. It has been almost a year in which the lack of communication has become frustrating and is setting off red flags that this may be a scam. Please let me know how we can proceed with this issue and what help you can provide us. "

This is a great company. I ordered a 5mm 24" Wheatpalm Franco Chain. The customer service was so patient and helpful answering questions for me. It was delivered lightning fast, and a fair price. I couldn't ask for more. Highly recommend!

I ordered a chain for my son, but he preferred a wider chain. He returned it and ordered another one from them. Shipping was fast. Customer service was excellent. I received answers to my emails quickly, and 3 phone calls as well, which is unheard of in these times! Quick processing of return. Great company!

Very trustworthy shop, would recommend shopping, will shop again

Super fast and easy! Great jewelry too; well made! Very happy customer!

Great product and excellent customer service. I chatted with Michael about changing a wider necklace.He was very friendly, patient and helpful.The necklace is high quality at good price. Highly recommended!

The company accidently sent me the wrong size necklace. I told them about it then they asked I send a photo of it. In the meantime they sent me a ups label to return the one I had. In less than a week, they received the necklace from me and had sent the correct one all within 5 days. The company was pleasant to work with and had good service. I would recommend the company and I will buy from them again.