Love BlingReviews of lovebling.com

Looked nothing like the pic already packed it up to ship back

This is the second time I order a piece from Lovebling and it comes defective. The clasp on the chain literally fell off after a couple day of wear.

Package was supposed to be delivered yesterday still has left on location after 6 days.

The chain was smaller than expected…

I purchased what was sold as a solid gold necklace. When I received it, I noticed that it solidly stuck to a magnet. I contacted LoveBling and they sent me a long explanation with a video on how it may stick to a magnet because of the clasp. I then sent them a picture of the magnet sticking to the necklace of the opposite end of the clasp... and no response whatsoever. No explanation. No apology. No offer to make it right because I my wife would no longer have a birthday present. Crickets. Then after I sent it back, I did not get a refund, so I had to dispute it with my credit card company. Absolutely HORRIBLE experience. Update: After reading the response below to my review, I waited roughly 10 days after you received it before I finally disputed it. But who cares??!! + What about the 14k gold necklace that stuck to a magnet? + What about your lack of response after I sent you the picture? + What about me missing my wife’s birthday present because you sold me a product that was NOT actually 14k gold? That is what is REALLY important about my review.

the ring broke easy and i was sent the wrong size, this was about a few weeks ago and i emailed and never got a response

I recently made a purchase from 'Love Bling' and it was a deeply disappointing experience. The customer service was far from satisfactory, and the products I received were of very poor quality. They did not meet my expectations at all and appeared to be inauthentic. I would not recommend 'Love Bling' to anyone and believe companies should prioritize better service and genuine products.

We had to return a necklace, and they claimed to never have received it. They began ignoring our emails, calls, and even the BBB. We never got our money back. This company will steal your money if you're unhappy with a product. Edit: Thanks for the reply and attempt to cover-up your mistake, but I have receipts. Here is the email I sent on July 11th which was well after you ignored the BBB and our previous attempts to call and email you. Your people never responded: "Greetings Folks at Love Bling, I hope you are all having a fantastic day and a great summer. I am writing you in regards to a long-standing issue after placing an order for my wife,[redacted], that has not been resolved. On Sept 4, 2022, I purchased a 10k Yellow Gold 2.5mm Solid Pave Two-Tone Figaro Chain Necklace SKU: 10C41Y18 for my wife. Order #000005106. Unfortunately, my wife had an allergic reaction to it and was interested in exchanging it since she liked your jewelry. She sent an email on Sept 11, and you sent her the return label 9 days later. After returning it, we did not hear back from anyone until Oct 13, 2022 at which point we were informed that the necklace was not in the box we shipped. Your people kindly asked if we accidentally forgot to put it in the box, so we double checked and confirmed we did not have the necklace. We were told a claim would need to be filed to move forward and I agreed requesting it outright. There was another stretch of silence until we reached out on Oct 31. Michael offered to speak with us over the phone at which point he assured us he would attempt to figure out what happened with the order claim and pending review from Fedex. After that, we never heard back from Michael or anyone from Love Bling. We waited a just over a month thinking the investigation was ongoing, but then you did not respond to my wife's attempt to reach out again. So on Dec 11, we contacted the Better Business Bureau and opened a complaint. The first case number was 1124595, but it was eventually changed to 19325653. We worked with them until May 16th at which point they said Love Bling stopped cooperating with them. Thank you kindly for taking the time to read this and for any assistance you can provide. It has been almost a year in which the lack of communication has become frustrating and is setting off red flags that this may be a scam. Please let me know how we can proceed with this issue and what help you can provide us. "