Aaron
Great customer support
lounge I booked would not grant entry as they said the code I had did not work. LoungeBuddy customer service responded to my email in less than an hour and opened an investigation. After 1.5 weeks they came back and advised they would refund based on what happened. they kept me updated throughout the period. was really good experience especially when its not the customer support agent's fault I had issues accessing the lounge


