Jeff
BUYER BEWARE of this company
BUYER BEWARE: The lounge I had paid for in Fort Lauderdale was very busy the day of my reservation. They would not honour the reservation. I emailed LoungeBuddy immediately who responded fairly quickly saying they’ll get back to me in 5-10 business days when they speak with the lounge. A month later and they keep making excuses for not refunding my money despite the lounge not responding to them. If they can’t back up their customers when the lounges don’t uphold the reservations how can they stay in service? Seems my only option is to fight the charges on my credit card for services paid for but not provided.