LottieFilesReviews of lottiefiles.com

I contacted LottieFiles Support after being blocked from my organization's existing workspace, which was created by a former employee with an inactive account. My goal was to regain access to prevent potential data loss, rather than creating a new workspace. The support team provided an incredibly fast response, immediately requesting the necessary details for the access transfer. The resolution was seamless: they quickly sent an admin invitation, followed instantly by an ownership transfer invitation upon acceptance. After accepting both, I gained full access to the workspace. I truly appreciate their efficient and smooth assistance in resolving this issue.

I don't know who developed reset password concept instead of showing proper error message its showing code error message like this I[#/traits/name/first] S[#/properties/traits/properties/name/properties/first/pattern] does not match pattern "^[^:/.?=#]*$"

Great experience, Lightning fast response and issue fixing, best customer service, thank you!

Terrible pricing transparency, they advertise a monthly option but its actually billed yearly, and the price is outrageous for the service provided. The service is probably worth $30/year, they're charging over $200. You're much better off utilizing Adobe services.

Lottie's team always responds very quickly to my questions and is always ready to help.

I had a very easy experience with Meranelle from Customer Support in resolving questions about my workspace in LottieFiles.

Excellent service and fast support. Recommended.

I must admit that animating can be easier with Lottie rather than After Effects BUT this app has bugs all the time, it's very limited in many cases and caused me so much frustrations. The auto-save doesn't work always and there is no way to save a working file except exporting it. If you want something easier than After Effects, this will work but you will be frustrated all the time.