Lost Highway MediaProviding the best in live tv entertainment at a price everyone can afford.. No contracts pay as you go service. Voted number 1 for customer support and best service in 2022..
Lost Highway Media (losthighway-media.com) has 160 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Media & Information · Richmond, Virginia
Excellent
Media & Information · Fairfax, Virginia
Excellent
Media & Information · Richmond, Virginia
Excellent
Media & Information · Leesburg, Virginia
Excellent
Showing 10 reviews with 3 stars · Clear filters
Isaac
Mixed feelings three months in—when their creatives deliver it’s sharp, cinematic gold; five stars right there. But the project tracker’s a maze, briefs vanish, and deadlines skid like rain on glass. Charged a rush fee once for their lateness. Could be stellar if their process matched their vision.
Bruce B.
Like their service and line-up, but didn't get the Memorial Day one-year service extension that was promised to new customers. Sent several messages but never received the subscription update.
Luke S.
Was with them for over 3 years. Great service but they disappeared. Dont eant to sub to anyone else just yet. Im tryingnto hold off til i s3e them up again
Michael
The live content is 5 stars. But finding stuff in the the movies and TV series is a chore. The categories are not very accurate, and trying to organize it by recent or alphabetically doesn't help much. Content is not organized correctly and a lot of movies and shows are listed multiple times.
Response from Lost Highway MediaFeb 6, 2024
Hi we do our best with vod. We have so many. Most apps have a search feature to use to search for what you are looking for. Vod is a bonus and not our top priority. Live section is our main focus. Thanks, Lost Highway
Cliff B.
To much buffering
Response from Lost Highway MediaNov 14, 2023
Hi, buffering can be caused by a lot of things. Our support team can help with that issue if you message them. [email protected]
Ed B.
Not the easiest platform to use. While there were some good options I think there could have been more
Response from Lost Highway MediaNov 9, 2023
We would be curious to know what more you would like to see as we offer huge variety already.. Also we have several apps to try to make our service as easy as possible for the customer.. Some apps are easier to navigate than others..
anthony H.
Twice in less than 2 weeks...server issues prior to that...pretty good seevice...
Response from Lost Highway MediaOct 16, 2023
We had service back up promptly though. Yesterday was something that has knocked services out for a week but our team was on it and had restored in less than a day...
Shawn E.
Had problems with quite a few channels not loadingnd yes, I reached out for support. Never heard back and now you won't allow comments. Tells me all I need to know.
Response from Lost Highway MediaOct 16, 2023
Not sure what you mean by comments.. Support is only available through Facebook messenger or email. Also they do awnser everyone just might take sometime... [email protected]