Erick G.
Delivery was great, customer service was horrible
The delivery service was great, customer service wasn’t. I had ordered 2 different types of flowers and for some reason, after I went to checkout.. it ended up being the same type, when I went to make an order change right after my card was charged, I noticed it right away, and immediately made an order change but it was denied. No one helped me and no one responded to my calls, I won’t order from them again.
Response from Los Angeles BloomsMay 18, 2026
Hi Erick, thank you for your feedback. We’re glad to hear the delivery service met your expectations, though we’re sorry the overall experience left you disappointed. We understand your frustration regarding the flower selection and your request to make a change shortly after placing the order. During especially busy holiday periods, many orders are processed and prepared very quickly to ensure timely deliveries, which can unfortunately limit our ability to accommodate last-minute modifications once preparation has already begun. That said, we sincerely apologize that you felt unsupported and were unable to receive a timely response from our customer service team. We know how important communication is, especially when concerns arise right after placing an order. We truly appreciate you taking the time to share your experience, and your feedback will help us improve both our ordering process and customer support moving forward.