Los Angeles BloomsReviews of losangelesblooms.com

Horrible quality and even worse customer service. I ordered flowers for my mom on Mother’s Day and her flowers were delivered nearly dead flowers as if they’d been in the sun all day. For so much money I expect my orders to be good quality. And the worst part is i called customer service and left a voicemail and they never got back to me, and an even worse thing is when they sent me an email to rate my experience, when i click on 1 star it takes me to their website but when i click 5 stars it takes me to leave a review, how convenient. Luckily I’m still leaving a 1 star review regardless of them trying to play little tricks.

Very disappointing experience. I ordered Mother’s Day flowers for two locations, and neither order was handled properly. For one order, I specifically selected pink/red flowers in a pink box, but they delivered them in a black box with a black ribbon, which looked like a funeral arrangement and was completely inappropriate for the recipient, a recent widow. For the Los Angeles order, their website allowed me to select Mother’s Day delivery, but the flowers were not delivered on that date and still had not arrived days later. They either do not deliver what you order, or they do not deliver at all. Their advertising and delivery calendar are misleading, and their customer service made everything worse. The representative was rude, talked over me, and yelled so much that it made the conversation impossible. I would not trust this company for any important occasion.

If I could give a lower rating I would. TERRIBLE customer service. They would not help with my order when it was not delivered. The order sat for 3 days with no updates. They refused to do anything on their end to assist. Do not purchase from this company!!!

If I could put 0 stars I would. They are scammers who do not care about their service. I ordered champagne and flowers to my friends apartment building. The delivery driver left it on the street of somewhere completely different. When I reached out to customer service they said it is my fault because I did not give the building name. When inputting the address there is no option to put building name and I specified the buildings address and apartment number. Why would it be left on the street? Not to mention the alcohol in the bag? They do not even care to check for an ID. They then continued to tell me to get it redelivered that I need to pay $60. This place is a complete scam

This company is a SCAMMER. Ordered a flower arrangement that after 2 days is still showing NOT delivered. Do NOT order from this company. Customer Service is USELESS.

0 stars - Worst service from any florist I have experienced. Ordered Mother’s Day flowers while traveling outside the country. Flowers were placed outside the apartment and eventually stolen. Customer service “agent” tells me SOP was met and does not accept responsibility for the courier’s inability to deliver to the correct unit or my mother’s inability to pick up the flowers before someone poached them. $75 spent, no flowers for my mother, zero empathy demonstrated. Terrible, terrible service.

If I could give zero stars, I would. I had the worst experience with this flower shop. I ordered flowers for Mother’s Day, specifically choosing this company because their website said delivery was available for May 11. They didn’t deliver them until May 13 and they looked terrible, were squished and old. On Monday May 12, I tried calling multiple times to cancel the order—no answer. I also emailed and got no response. The next day, I finally spoke with someone who said they couldn’t offer a full refund because the flowers were "already on the way." I had already tried canceling the day before. They offered only a 30% refund—as if I should be the one paying for their lack of professionalism, poor customer service, and total disregard for their own delivery promises. Absolutely unacceptable. Avoid this company at all costs.

Scammers. Beware of this company. Do not order from this company. Flowers will be delivered in a disgusting presentation: dried and useless. Do not bother placing an order at a specific date as it will not be delivered. Customer service is very poor as they do not respond to any queries. They will also not provide any refund. You are a horrible company. Please continue spreading the negative review on all review platforms. 100% scam.