Los Angeles BloomsReviews of losangelesblooms.com

Bad, wrong items sent. Make you click an agreement that states no refunds/returns before buying & they are to substitute items. Okay? What about notifying me? Or give me an option to cancel the order…No it’s you get whatever. Now I spent $100 on shit I didn’t even want! Reached out to customer service and this is what they told me. Unbelievable, Im willing to drop it off at the business and get my refund because this is not a service that I paid for! I hate what they sent me instead of what I wanted and if they don’t have what I want, I would have canceled the order. They don’t update the items on their website so any item you decide to buy is like playing roulette. Who thought of this scam? You count your days, you’re thieving on vulnerable people. Charging me $80 and $20 for delivery with no option for pick up at their business. I live right next to them. EVERY THING about this company is by screwing people over and hitting you over the head.

Just ordered a gift basket for a friend. Got an email saying i needed to wire the payment even though they already charged my checking. Will not be using. Canceled my whole order. I dont feel safe sending additional payment via wire transfer, after already being charged to my checking

My friend received her flowers all moldy and dead! They wouldn't give me a refund! Even after receiving the pictures of the moldy flowers! I would never recommend this company to anyone!

The customer service is very poor, the team is rude, and they have no ability to help you with any of your questions. A small shop in your area is always better than this type of company.

So bad, never again!! I wish I saw these reviews. Order a special mint chocolate cake for daughter's 17th birthday, received cookies and cream cake, no one likes!!! Also sent in regular cake bakery box in cardboard box, no cooling or support, basically it was a smashed cake. When contacted customer service they noted they can send substitute and it's the customer's fault on the way it's delivered!!! I didn't know this was a communist company, where you pay, they tell you what you'll get and don't care. I think they do this on purpose

I would give negative stars. Did not fulfill order sent dead flowers melted chocolate and cheap champagne when I ordered and paid for veuve. Refused to fix or refund. Fraudulent company do not use.

If I could rate 0 stars I would, arrived late and dead to my friend who just got engaged. The flowers were rotted and absolutely disgusting. This business is a joke.

I ordered Mother's Day flowers for my mom, but they arrived LATE by 2 days even though I placed the order in advance. I notified their customer service team and was not properly compensated despite me showing photographic evidence that flowers were delivered late. Also the flowers I ordered were not as pictured - I ordered pink tulips and they ended up being mostly yellow. DO NOT ORDER FROM HERE