bryder
FRAUD!!!
FRAUD!!!! Warning --- do not purchase anything from Loren Hope. They do not follow the UCC and perpetrate FRAUD on customers. We purchased items on Black Friday. Once received, the items were not the quality that we expected. Upon communicating we were going to return for full refund, they told us we were only allowed a site credit as their Black Friday policy. Well - that is total BS because no where in that Black Friday purchase agreement was there any indication of such a policy; and they were attempting to get us to agree to a change in the original purchase agreement to accept site credit only. Then they claimed that "credit only" return policy was listed in their terms and conditions. Well, Loren Hope those terms and conditions are not specifically listed on the purchase agreement (order form) as they need to be and instead were tucked in some other part of the site. THIS IS FRAUD! LOREN HOPE - you are such horrible people to be placing that FRAUD out on to a purchaser who do not know their rights and you commit fraud on every purchaser because you do not make those terms clear from day on and on the same order form as a term of the sales contract that must be agreed to individually like by checking a box. LOREN HOPE - you are not a trustworthy company and should be ashamed of yourself. All the work you do on your products means nothing when you cheat people. READ THE UCC LOREN HOPE and STOP CHEATING PEOPLE. Just so all purchasers are clear, such terms as a no full refund and a "credit only" policy must be agreed to with particularity at the time of the original purchase agreement or sale. If they tell you there is such a policy after the purchase and you did not know because it was not communicated to you on the original sale form, dispute that with your credit card company because they must make that individual proviso a separate condition of the original sale. So do not accept their offer of "credit only" - you must fight you right to allow the original sales contract stand. You must tell Loren Hope you reject that new term to the original sales contract. If you do not and you accept their new term to the original sale contract, you are stuck with the new terms of a "credit only" return when you never had to do that - you have rights here! We will never purchase anything or do any business with Loren Hope because they are cheaters and lie to their customers. Be careful and know you have rights.