Loopy CasesReviews of loopycases.com

I love my loopy! Never had any issues with it. I ordered for the wrong phone size and contacted customer service. It was super easy to get a replacement sent out!

Customer service is always a great help & I can’t get enough of the product!

I like the idea of a loopy, however, because the loop in the back is so prominent, I can no longer use my magnetic phone holder in my car, nor my coaster type phone charger while you lay your phone on it. You’ll be able to carry this phone on your finger with you for sure That how you prop up your phone in your car or charge your phone may be an issue because of the loop on the back that is very prominent and will not flatten.

I have busted two phones using the loopy cases. I had to get a new one and literally the first day carrying my new phone dropped it with the loopy case on and the back shattered. I am so upset with the quality of these cases! DO NOT PURCHASE!!!

Have loved these products for years but the customer service has declined terribly. The return policy is horrible and customer service makes you jump through 20 hoops with multiple emails to even get to the point of return. Not only is it difficult to return a case but the tempered glass is supposed to be replaceable; however, only on a short timetable. The lack of good return or exchange programs has moved Loopy to the bottom of my recommendation list.

I've never cracked a phone in my life until I got a loopy case. Was so excited when it came in - I got the reflective pearl case. I think because of the loop creating an uneven shape on the back of the phone where the case is supposed to lay flat, I dropped my phone from my bed and the entire back of my phone is shattered. Telling everyone I know to avoid Loopy. Not enough protection and the loop on the back makes the case lop-sided.

I've been buying Loopy cases since they launched a kickstarter campaign, getting in on the ground floor, and have supported the company by purchasing cases for every phone I've bought since. I've also bought them as gifts for others, recommended them to everyone I know...I'm the ideal loyal customer. And I have no issues with the cases themselves; they're great, and, as advertised, I've never dropped a phone once since I've begun using them. My issue is with customer service. It's nonexistent. You can't reach a live person. And literally the ONE time I needed to request a change on an order -- not to the items (the site clearly states you can't make changes to an actually order after purchase, and I respect their right to that decision), but to the SHIPPING ADDRESS -- I was flatly denied. To be clear, this wasn't my mistake. The company's site doesn't even give you an option of entering an alternate shipping address after you enter your payment option, if you select PayPal or Apple Pay. It just automatically selects the address associated with those accounts and completes your order. I've shopped with PayPal countless times (literally, thousands of times), and I'm ALWAYS able to choose or change the shipping address after selecting PayPal as my payment option. Not on Loopy's site. And they don't care that my order is now going to the wrong address. After 13 years and countless cases, I'm done. They've proven that they just don't give a damn about my needs, not as long as they already have my money.

I have purchased Loopy cases since 2020, I've had many different devices bought them for my family also so I would say over the past years about 38-50 orders. That is including loops, cases, accessories. I didn't just buy 50 cases at once, this is over the years with different loopy products. Absolutely love the way their camera lens protectors look, they don't last but for a few months though. They say it's sapphire no way, scratches and cracks very easy. With the cases it's very frustrating putting it in any kind of phone holder, you have to take the case off to wirely charge the phone. The special holiday loops the graphics will rub off, so they don't last long none of the products do. They are cute though.