Loom & LeafReviews of loomandleaf.com

I ordered the Saatva Luxury Firm mattress when I was at my wits end and wish I could have found this mattress sooner! After a year of research I came across Saatva. While I was hesitant to order a mattress that I could not test prior to purchasing I was confident that the worst case scenario would have been me returning the mattress, which was better than the options I had after my last purchase. After 2 months of sleeping on a pillow top mattress I realized it was too soft but it was also too late for me to return the mattress so I was stuck with it. I ordered this mattress in May 2016, while I was 6 months pregnant. It took about 2 weeks for it to be delivered and I haven't looked back since! The customer serve was great, the delivery team was fantastic and the mattress is wonderful. It is the perfect balance, not too firm and not too plush, and I have had restful and restorative sleep every night since it arrived. I am a back sleeper when not pregnant and this mattress made sleeping on my side while being pregnant pleasurable. My partner is a stomach sleeper and also loves the mattress. We are Saatva customers for LIFE! I recommend that everyone try Saatva, you will be grateful that you did.

I just recently purchased a relaxed firm Loom and Leaf mattress and absolutely love it! It's so comfortable and a huge upgrade from my old mattress. The entire ordering and delivery process was easy and accommodating. Speaking of, I would like to sing praises about the delivery company, Garrett's Moving and Storage, in Dallas, TX. The men (Tommy and Adam, I believe) who delivered the mattress went above and beyond by graciously disassembling my old bed frame and moving it into another room. And then of course assembling and setting up my new Loom and Leaf. They were very professional and courteous and I hope Saatva continues to use Garrett's for deliveries in the Dallas/Fort Worth area in the future.

My wife and I bought a Loom and Leaf bed last year. First the experience of the purchase was just smooth and hassle free. The customer service was just great. But after we got our bed, we had to make an exchange to a firmer bed even it took a whopping 5 minutes to do! The people there were responsive, quick, and super friendly. The product is great quality but what really shines is their team of awesome customer service team! Like many consumer we deal with different customer service people on a consistent basis, I have to say Loom and Leaf team remains the top 3 of all that I have dealt with. They are just GREAT!

Received our bed just before New Years, Delivery was painless and professional, quick and easy set up by the delivery personnel. Great nights sleep, almost don't want to get out of bed in the morning, I don't want to get out of bed in the AM.

I've had my Loom & Leaf mattress for one month now and I can't imagine having a mattress any better than this one. I have always had inner spring mattresses and was worried about this mattress being too hot, but it is not. It is the best mattress I have ever owned. It is so comfortable, offers the right amount of support and I wake up feeling rested. The amount of research I did on mattresses before I purchased one from Loom & Leaf paid off. I've told everyone I know how wonderful this mattress is. Thank you Loom & Leaf.

I bought my second mattress by Saatva mattress company. I am very pleased with the company service policy. You can trust in the fact that Saatva company 'has your back'. I am a heavy man at 275 lbs. On the first night, the( firm) loom and leaf mattress made my back very happy. You cannot go wrong with Saatva. RJ 12/28/2016

Is it possible for a mattress to get better with time? I must admit on my first night of sleeping on this mattress I was thinking of sending it back. It was just too firm for me. My husband was in heaven after day one thus my hesitation for not sending it back. Day 4 was it I just didn't think it was going to work for me so I made the call to exchange for a different mattress. The representative was very nice and explained that I should give the mattress more time and if after a few weeks of sleeping on it if I felt the same way they would gladly exchange or refund our money. It's been over a month and I'm now in heaven. I can't believe it! It’s like the mattress feels better each night. We are so happy with our purchase! Now to find the amazing pillow to complete our wonderful nights of sleep.

My sister in-law did all of the research on beds, and she got this one and I laid on their bed once and decided this was the bed for me. I ordered it and had the absolute best customer experience. I wish all shopping/companies were as great as this one.