Loom & LeafReviews of loomandleaf.com

I was skeptical about buying a mattress online, but my Loom & Leaf has turned out to be the most comfortable mattress I've ever slept on! The memory foam perfectly contours to my body, providing tailored spinal alignment and pressure relief every single night. It still feels as great as the first night I got it a year later, with no sagging or indentations.

Outstanding products and excellent customer service. Would buy again.

Prompt reply to my email and fixed the error I had made in my order.

Very professional, quick response time, solution-oriented

Great customer service but poor quality mattress. It arrived with a stain and a lot of loose threads. I contacted them about the stain and they offered to replace but I chose to try to remove the stain which I was able to. I purchased the relaxed firm and after 17 months my hips are hurting as well as my side. I sleep on my side. It doesn't feel very supportive. I'm not an expert in mattress manufacturing but I think the soft top layer is too thick and the high density memory foam doesn't offer support because of this. This is my second memory foam mattress. My first from Bedinabox I had for almost 10 years and the only reason I bought a new one was I was "told" that I should. No sinking or any damage to my previous memory foam mattress. It had a couple marks on the cover from moving but perfect condition otherwise. Now regret getting rid of it. The Loom & Leaf also has small tears in the lop layer of fabric. This fabric is very thin. I expect it to get worse with time. I have never spent so much money on a poor quality item. They have great customer service and good marketing which is why you see good reviews. Ask anyone after they've had it for a couple years what do they think. I've heard Saatva removes negative reviews from their website.

Love it! It’s the ONLY mattress that I have ever slept on where I have not woken up in pain. I got the firm model along with the graphite mattress topper and it is perfect! I normally don’t write reviews but I felt like I had a few minutes and I definitely needed to for this. The customer service is wonderful and incredibly helpful. I will most certainly be buying another one !

Four or five years ago, I was in the market for a new mattress. I'm not a great sleeper, so there were certain features (most important was motion isolation as my husband is a thrasher) that were important to me and I came upon the website, sleeplikethedead.com, which helped me do my research and consequently order my first Loom and Leaf mattress. I followed with one for my son. June of 2020, I took delivery of my THIRD Loom and Leaf to my vacation home. I slept on it maybe a total of 50 nights, with my husband there only this past summer, at which time we realized the mattress was not right. We sunk into the middle! It was really "squishy" for lack of a better term. We checked the foundation, and that was fine. We took the sheets off and it looked fine, but it was bad. I called your customer service and explained the problem, now it being over a year since purchase, and a year out of warranty. Without question she ordered me a new mattress, and scheduled delivery for the next time I would be at the house. I took delivery during a "Bomb Cyclone" Nor'easter (grateful that they were able to deliver it), and it is significantly better! Your company is truly great! I will be sure to share my experience and my love of your mattresses again on Facebook! I'll also be ordering more mattresses for the beach house once our renovations are done! Thank you for your amazing products and even more amazing customer service.

Happy on my decision. Waiting to see if I made the right one. My order will take 5 weeks,then will know. Happy that I bought a product made here in the USA,and Jersey.