Kenneth has been very helpful with booking all of my fall vacations. I booked through this company and saved big time! I will return again and again in the future.
DK
Danielle K.
AWESOME Service that I trust - Personal and for our Business Flights
I am so happy that I found this company! I was skeptical at first since it was a new service for me and I travel a lot but it has been a wonderful. I work with James and trust him so much with our personal trips that we know use him for our business trips as well. We haves used them for our CEO, our VP of Marketing and never had one issue. He has not only provided high customer service but James has saved us thousands of dollars as airline costs have risen so much over the past few months. We have also used him for our family of 6 to book a cruise and no issues whatsoever. James has helped me find last minute trips far lower than I could find on my own - and I check every time. He has helped my daughter get home from college and never has let us down - not once. Save money, get better flights - use James!
XK
Xavier K.
They are Legit...
Kenneth helped us get our tickets to El Salvador. Flights were much cheaper than booking on the actual airline site. No pressure from him. He held our tickets for 24 hours and allowed us to call him back the next day after we were able to search around for cheaper flights. This is a legit service that they offer here and i wont have any hesitation on going back to them on my next travels. Kenneth and his team ROCKS!!!!
SF
Starlyn F.
Highly recommended
This is the best place to book your tickets. I have booked about 10 tickets with this agency in the last month. The customer service agent James is the best best best one. I highly recommend booking your flights directly with him.
LA
Le Andra M.
Can’t spell and a scam
I booked on here and had a back and forth argument with someone who can’t spell. My husband booked flights and we wanted to cancel these and went back and forth on chat.
Only when I threw their policy and better business bureau in their face did they cancel.
Here it’s the conversation:
it will cost you 50 usd per pax
If you can’t spell tax that’s getting scary
Please cancel
Miguel
pax is passanger what i want to say
nothing is scary here okay
simple is that if you want to cancel it will cost your 50 USD per pasanger .
What part of cancel this booking is not clear?
I’d rather pay $50 than pay for this back and forth
I got scammed here so please cancel
As a consumer I have a right to cancel
Miguel
as afcourse i doing it
but we have to pay to our suppliers
Not my problem, cancel EFHBIGD
Your already charging $150 for 3 people
Miguel
yes i am going to charge 150 for 3
If you can’t pay your suppliers than that a company issue not mine
Miguel
then you can tarvel with us
ask ypur husabnd to cancel other reservation
Nope and please spell correctly
You can’t force me, please cance
Response from LookupvacationsDec 5, 2022
Hello Le Andra Madalena,
We apologize for the inconvenience caused, We looked into this case and have observed :
1.) The ticket you purchased from us was a discounted ticket that will cost a cancellation fee.
2.) You made a reservation with us and your husband made a reservation with another company.
3.) You called to cancel ticket booked with us outside the window when it gets non refundable , still we managed to cancel it.
4.) During our chat , we spelled passenger as "Pax", Which you assumed is misspelled "tax".
We are not a very big company , we admit ... however we have loyal customers who trust and always come back to us , our reviews speak volumes about our service.
So just because you could not get it the way you wanted , we deserve 1 star ?
We do not like to send automated responses to reviews, so this message will seem direct.
But really , we deserve 1 star because your husband made a mistake by booking elsewhere after you booked with us ?
Please think about someone doing it to your business.
Regards,
Customer service
BB
Betty B.
Impeccable customer service
We were looking for tickets to Cancun in the summertime, and the prices were so high everywhere. but Mike helped us to find these incredibly reasonable tickets. we had some challenges on the day of our trip due to us not making it on time, we called and again Mike worked diligently to get us to our destination. The customer service is impeccable. I will always use this company
EJ
Esther J.
No compréis es un timo
No compréis es un timo. Recibí la reserva y todo parecía correcto hasta el momento del checkin donde la reserva ya no aparecía online. Al intentar contactar con ellos te van diciendo que lo solucionan, nunca lo hacen, y finalmente te bloquean. Mucho cuidado.
BL
Blayne
Avoid at all costs
Flight advertised at $140. Booked it. Said I’ll get confirmation within 4 hours. Contacted customer service who then informed me “The airlines canceled all economy seating and now only offer main cabin seating at a higher price”. Contacted the airlines who said that was not true. Therefore it’s their way of getting you hooked in at a cheap price (that’s not available anywhere else on the internet), then feeding you a false story and making you pay the full price (same price advertised on American Airlines website).
