LookHUMANReviews of lookhuman.com

Ordered two t-shirts in the middle of March. It’s May 31st and I still haven’t received them. I emailed them to ask them when I could expect them since I’d gotten one email explaining that things MIGHT be delayed like two days after I placed my order. They were supposed to be here yesterday according to the USPS website. Now they’re delayed and god only knows when they’ll actually show up. It’s actually become a running joke in my household, how slowly these shirts have been to arrive. Never buying anything from this company again, and will actively discourage others from doing the same.

I ordered four (4) masks on May 1, 2020, and after three (3) emails, I finally received them today, May 30, 2020. They are not the quality I expected, but who wants to deal with them for a refund? Lesson learned - buyer beware!

After waiting weeks, my mask came with a broken strap. Its also made using some thin, cheap material. You can get a better product for half the cost on etsy.

Purchased 1 shirts and 1 sweatshirt from them on 04/07/20. No indication on their website about Covid delays. Had to reach out to then to find out what was going on after a week with no tracking. No updates for a month after that either. Finally shipped on 5/21/20. To add insult to injury they shipped it the slowest way possible....I will NEVER purchase from them again. I would have been fine with the situation due to the world crisis if they had any semblance of a notifcation or customer support.

So I ordered three masks from these people or maybe person (not sure). After the time had passed that I paid to have it delivered by, and the daily barrage of marketing emails from them, I contacted them to find out what the deal was. Then the person informed me that they're backed up and it actually takes 3 to 4 weeks to get to the order and another 5 to 8 days to actually ship it. They said it says that on their web site. I still can't find it on their website and can guarantee you it doesn't say that in their daily marketing emails. Order now and get your phone sometime in the next two month. I would not ever buy from these people again. Ever.

I am still awaiting an order from MARCH 27TH. I reached out and got a rep who assured me that shipping delays were 21 days. So I patiently waited, cause I understand how chaotic this time is. More time has passed I have reached out to no avail. I see something on the internet about orders beginning on May 10th. I didnt hear that from the company but from another distressed buyer. Meanwhile this company sends MULTIPLE promo emails and will gladly accept a new order. They have shut instagram comments down even going so far as to cutting off comments on a recent picture where the first 10 comments were all similar complaints. I am not sure if this is typical for this company but it has left the worst taste in my mouth that regrettably makes it impossible for me to EVER recommend them. My boyfriend and I were super excited for this shirt. We still honestly want the shirts but it's becoming such a fruitless endeavor that I almost don't even want them. I just want an email back with GENUINE information.

I ordered a t-shirt from Look Human on the 25th April. Since then I haven't received any updates from them regarding the order, yet the cost of the t-shirt has been charged to my credit card. I've emailed them THREE TIMES asking for an order update and have yet to receive a reply. Yet they manage to send promotional emails to me 4-5 times a day. I have asked for a full refund but my request is being ignored. As a result, I have filed a claim with Amex. Do not trust this company!

After an absurdly long wait, I finally received the mask I ordered, eagerly anticipating a cute "cat butt". The design barely (no pun intended) resembled the picture on the site. As with others reviewed, I found it to be too short ( I'm a small woman), with ear elastics that could fit Dumbo. The lining sticks out all around, as do many stray threads. I work in an "essential" job-- a store that sells food and meds--for minimum wage. So glad I wasted two hour's worth of my meager pay on this thing.