LookHUMANReviews of lookhuman.com

I ordered two items on Dec 8th. No tracking number, has not shipped, nothing. Pretty upsetting. Guess I should just blame myself for not looking at reviews first. Don’t make the same mistake I did.

Ordered Christmas items on 11/29. it’s now 12/19 and still nothing has been delivered and no tracking number updates since 12/11. Customer service is worthless and makes excuses, and clearly has no idea if the products have even been produced/boxed for shipping yet. Don’t order from this company - it’s a complete scam.

Horrible customer service. I placed an order 11/27 and have yet to receive any actual updates to the whereabouts of my order. The shipping partner they use (OSM Worldwide, not DHL like the website states) is incredibly slow with no updates for days on end. It simply states that USPS has been awaiting my order and that it left their shipping partner's facility (no clue where/if it arrived at another facility). After my first two emails with customer service rep, Delphia, they stopped responding. Delphia asked me to wait until a specific date (12/15) for my order to be delivered, and after that date passed with no update on the order, she stopped replying to my inquiries. I'm giving it one more week before I file a complaint with my CC company. I received the smallest item of my order, a mug, about a week ago, and the print on it was faded and grainy. Absolutely not worth the price ~$17. DO NOT ORDER FROM HERE.

This experience ordering gifts from Look Human has been a negative one. Items I’ve ordered are printed offset - I spent money on a cute phone case and the design runs over the right side of the phone case and isn’t even centered. 2 mugs I ordered were shipped together: one was packaged with padding and one wasn’t, so one of them broke (guess which one.) I also ordered a really cute mask which, no surprise, is offset so the type is hidden in the sides of the accordion style mask and the message is unintelligible. This review is accurate as of today, Nov 3, 2020. Sloppy. Disappointing quality. Do yourself a favor and avoid avoid avoid.

Been eyeing a few shirts on Look Human for years. Finally went for it and they are terrible quality. Color faded and cracked on first wash on a gentle/delicates cycle. So disappointed. Also didn't seem to have the option to review my purchase on their site? So are those fake? So disappointed and will make sure my friends know not to shop there.

Ordered almost a month ago, and my order still hasn't arrived. I've talked to their customer service several times, but still no actual movement, and no item. I got a tracking number at one point, but it didn't get any farther than a label being printed (it still reads as carrier waiting to receive shipment), and the CS rep said it must have been "lost in the mail." He promised to re-send, but I'm still waiting, and will likely end up filing a dispute through PayPal to at least get my money back. They don't appear to actually have any intention to ship the item I ordered.

Obviously the good reviews are fake what a horrible experience don't buy here 😡

Do NOT order from this place. For starters, they guaranteed shipment within 10 days (I waited until they lifted their covid-19 delays to order), it was for a birthday present. So to be safe, I ordered like 17 days in advance, and it STILL came way late. Oh, but it gets worse. Out of 4 shirts, 1 was the completely wrong shirt (conveniently the most important one) and the other was missing half the words!!! I doubt they'll even rectify this based on my less than great experience with their customer service thus far. Save your money and look elsewhere!!!!!