LookHUMANReviews of lookhuman.com

I have not received the hoodie I ordered on December first! It was a birthday present for the 10th of December

I bought a number of magnets, and had applied the discount code of stickit50. Then when I tried to check out, the discount had disappeared. My bill was a lot higher due to this, and I'm not happy.

Order was placed 12/09/2022 and as of today, 01/18/2023, still nothing. No product, no update, no shipping confirmation. When I followed up 12/19/2022 the individual told me, "Thank you for your email. I am sorry to hear this. Your order is still in production at this time and we are sincerely sorry that it's taking so long to ship. Unfortunately, though we hoped to have this shipped out, we cannot guarantee a specific shipping or delivery date. We understand that this is less than ideal. We are working diligently to get this shipped as soon as possible. I sadly do not have an ETA at this time. When this ships you should get an email with tracking." I have followed up again and am waiting for a response. No problem taking my money. I would love for this place to be shut down and hope this will deter someone else from being screwed.

SCAAAAAM! I tried to buy a gift for Christmas and used PayPal, transaction would not go through for some reason? And then within hours my PayPal was hacked. Do NOT trust this website. Do NOT trust this company.

I ordered a mug form this company and the quality was awful, you guys. The design on the mug and even the entire mug itself was completely scratched up, with visible marks and scratches, to the point where the mug felt really rough and scratchy to the touch, as opposed to the smooth texture of a normal ceramic mug. As mentioned, the design also had tons of visible white scratches on it. No idea what might've caused it, I'm not sure if it looked like that from the start or if the bubble wrap it was wrapped up in caused that, which wouldn't have happened if the item was of higher quality. To top it all off the handle on the mug was completely broken when I had recieved it, so I had to throw the whole thing away. I didn't bother sending it back for a refund as I'd have to pay for shipping/customs again, as I live in europe, so it just wouldn't be worth it anyway and more money wasted. I don't recommend this company at all.

My shirt arrived looking nothing like how it was customized and shown on the website. Very poor work. Extremely disappointed.

Initially, really liked the t-shirts I ordered but the printing faded within 6 months on both of them and became unreadable.

I've ordered from LookHuman twice now and I'm done. The first time I ordered three shirts. The only issue I had was that the shirts weren't great quality, but I can get over that. The second time I ordered stickers. I received a tracking number, but the tracking information never indicated that the item was received by the shipping company or on its way. I waited two weeks to see if it showed up anyway and it didn't. I emailed customer service and asked where my order was. After giving my order information, a few hours later the tracking information finally indicated that the shipping company received my order to ship to me. I received an email from customer service saying that the tracking information ia now updating. I emailed customer service again and asked why it took them so long to send my order. The representative responded saying that shipping companies were just behind due to the pandemic. I can understand that to be true in some instances. But you cannot convince me that they are running two weeks behind. It was obvious that they only handed the package off to the shipping company after I emailed to complain since the tracking information indicated that they received the package about five hours after I emailed asking where my order was. Then the customer service representative lied to me and said that the shipping company was just behind due to the pandemic. When I brought the obvious lies up to the customer represetative, I stopped receiving replies back. I won't be ordering from this company again if their products are subpar and their customer service reps are liars that refuse to take responsibility for or correct mistakes. I'm very disappointed.