customer
Great products, terrible search experience
I like the products they have but they can be super hard to find. Their search system brings up random results that make sense, I guess but should be filtered out. Example: when you search “anime”, animal themed stuff also comes up in the search, which is frustrating. Also, when you load more to look at, the description for each item is the same as the very last item before the load more button! Their checkout and delivery is always really good though. Just have to really search for what you want.


