lookah.comReviews of lookah.com

Lookah customer service was excellent! They were quick and responsive, respectful and kind! I would recommend them e batteries to anyone!!

Purchased a seahorse 2.0 in may 2025. It decided to quit working just recently. I contacted the company and they promptly responded and even let me know they would replace my device! Didn’t expect this outcome, just maybe some help to fix my device. Great customer service!

My name is Josh smith of monroe ga I bout the lookah seahorse x all in one from lookah and this thing absolutely rip and it come be smoke literally any way you think of its awesome. Then my mod went bad and I was sad until I emailed the lookah team and they were quit to respond and offer to send me a replacement with few questions asked . That's what I call customer service... THANKS LOOKAH!

Absolutely LOVE Lookah products. The fit of the carts is fine precision. The colors are flashy and attractive. The designs are so cool! The Bear...cool as hell. The Guitar is sick. Very heavy duty. I was concerned the thinner parts would break easily. Yea that's not happening. Thing is tough. The F1 is so cool. Looks kinda reserved and chill. I was worried the lay-down position would make carts that are close to empty a pain in the rear. The designers did well. You can't see it. But it's designed with a slight slant so the cart contents ooze to the bottom! Nice work! Don't hesitate on Lookah. You'll love them!

Lookah is one of my go to brands for 510 thread batteries. I’ve also tried the Seahorse nectar collector.. that thing rips! Unfortunately I had a short in my Lookah Bear and no longer had my receipt. I reached out to customer service, sent them a short video of my device not working, and explained the situation to them. They understood I just wanted a working product and made it happen for me. They don’t pay for shipping however they do reimburse you for a discount on a future purchase. I could not be happier with my customer service experience and will definitely keep rocking Lookah for the foreseeable future! Thank you Lookah!

Recently purchased the Seahorse Plus Pro and love its portability and it delivers a smooth, flavorful dabs with ease. Heats quickly and is super beginner-friendly. I reached out to customer service and they were quick to respond and efficient. Will definitely buy from them again!

I bought the looks seahorse few months ago. Loved it so much that I had to buy a second one to have handy while one was charging or being cleaned. It has great functionality with different settings and a usb c charging port. I love how pretty the colors are and how compact the design is. I do wish the glass tube was a bit longer to be able to remove easier. Other than that the coils are fantastic and the battery last a couple days of consistent use.

Lookah is a wonderful company! I had gotten a bear a while ago and it just quit working. Even though it’s a 3 month period for returns, they still are doing it for me!! Their customer service is amazing and respond in a timely manner. Also the 510 batteries are so cute 😊 Highly recommend!!!!!