anabel S.
Amazing customer service
This brand is so innovative! i love all their devices. They also have amazing customer service and were able to replace a product no issue. Super fast response too. Will be buying more.

Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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anabel S.
This brand is so innovative! i love all their devices. They also have amazing customer service and were able to replace a product no issue. Super fast response too. Will be buying more.
Rod W.
I bought a box of coils and the first one out the box only lasted maybe 20hrs..as u can probably guess I was pretty mad especially considering the price..I wrote a complaint and within a few hours I was getting a response and the company made sure to rectify the situation and they did it quickly, great job
Bird V.
Lookah gets 5 stars for innovation alone, I have tried many of their devices for many years and I just can't put them down. I absolutely love them, all of them, especially their quartz-coil line up. The dish coil A is not very good I recommend ANY other one (I personally love B coil). Lookah customer service has went above and beyond for me, when I emailed them having an absolute melt-down. Thank you so much, Lookah for being an amazing company with amazing products. And affordable too!!!! ----Brandon F, a real life smoker.
Javier
The fast response was great! And they immediately offered to help me and even send me another replacement device. Im very satisfied with the service and support.
Austin S.
Very good customer service!
jeremy M.
The customer service is really smart and know how to fix issues u have with there product
Cotton M.
We sell Lookah products at our store CottonMouth in Vancouver BC, and not only are the devices solid, their customer service is fantastic. We had a customer who's device stopped working (fist one out of several sold) and the team at Lookah is replacing the device after providing some simple information.
steb
Extremely happy with the customer service I received. Top notch from start to finish. I am a very satisfied customer!