Sophia B.
Lookah support has good customer service
Experienced technical issues with seahorse pro plus but Lookah was super helpful and understanding with sending a new one and making sure everything was handled correctly.

Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sophia B.
Experienced technical issues with seahorse pro plus but Lookah was super helpful and understanding with sending a new one and making sure everything was handled correctly.
Christina L.
I am very happy with the way that my claim was handled and you were all very helpful in the whole situation of the guitar that I had purchased and the warranty and return of the product and you sood behind your product 100 percent.
Austin
My hookah stopped working and they were awesome and replaced it and offered a battery as well!
Ebony R.
Lookah’s customer service was really understanding and helpful. They responded quickly, explained everything clearly, and made the whole replacement process smooth. Really appreciate how nice and professional they were!
Tami K.
My dragon egg threw an error 9 code customer service resolved the issue with a new replacement. I also love my looks seahorse I’ve had it for about 2 years so trusty and fun
Angel
Lookah has some of the coolest vaporizers I’ve seen. There customer service folkes took great care of me thanks lookah!
Lita H.
Great customer service and assistance with any issue. Both vapes I purchase work amazing and I would purchase again!
Crystal P.
I had a faulty swordfish and they responded to my emails that same day! There fast with responding and i sent back the faulty one and there sending a new one any color I want. There consumer service with there warranty is great