Consumer
This was the second time I was given…
This was the second time I was given knives and forks with food caked after they washed them.
LongHorn Steakhouse is an American casual dining restaurant chain that is owned and operated by Darden Restaurants, Inc.,
LongHorn Steakhouse (longhornsteakhouse.com) has 301 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Consumer
This was the second time I was given knives and forks with food caked after they washed them.
Linda R.
I’ve ordered a rack of ribs for many years at the Longhorn in Jefferson City, MO. I bragged on them to everyone. My last two visits the ribs were not tender, not much meat and hard to eat. Certainly not worth the price of the meal. Tuesday I tried to eat a couple ribs and just gave up. My guess is a cook change or new instructions to not cook them slow enough or long enough. I’m sorry to say goodbye to what use to be.
Dean
Today, 12/8/23, my wife and I went into Longhorn Steakhouse in Valdosta Georgia. When we go to a sit down Resturant it’s because we want a relaxing and comfortable experience. It’s not what we got. The service was excellent, the food was good, but the comfort was seriously lacking. The temperature outside was 65 degrees and according to my watch the temperature inside was 69 degrees. I looked around the restaurant and what I saw was customers wearing coats, hats, and hoodies with the hood up. In my particular seat cold air was blowing down. When my food arrived at the table it was hot but it didn’t take long for it to cool off. The layout of the restaurant was nice and aesthetically pleasing but the environment reminded me more of a barn than a comfortable restaurant. It would make more sense to remember customer comfort adds to the overall experience and brings customers back.
Veronica K.
Me and my friend went to Longhorns in Slidell Saturday. When I tell you the service has gone down. I had a The lh steak it was tough I bought it home and threw it in the trash. I also had a loaded potato it was bare had hardly any ingredients and very dry. My friend had a lh burger and a loaded potato it was his first time there. He had a burger looked like it come out of a bag a threw on the grill and very soggy. I was so embarrassed after raving about how good this place was. The last time my family and I were there we noticed things were falling off the food looked under cooked and not up to par, but we thought they were just under staffed or something. After Saturday I’m done with Longhorn.
Destiny L.
I ordered an outlaw ribeye medium ,it was medium well and the steak was very greasy with burnt shrimp a $50 dinner that was not good, next time I will spend my money somewhere else
James B.
Good food. Only customers at the bar just no one to serve us. No silver ware for 10 minutes after food served. No bread till we insisted. Asked for beer never served What is the point.
SUSAN G S.
Very RUDE greeter who was not attending to the many guests waiting to check in. Numerous open tables but they had over a dozen people waiting. They apparently need some experienced management folks that know how to run a restaurant!!
Tracey C.
Went tonight for my son's birthday. As a former bartender and waitress, I have a very good understanding about the restaurant business. Unfortunately, they tonight did not. I think since the China virus, the whole world has been turned upside down. Does anyone know what they are doing any more?