RIBEYE, $27 JUST CRAP, TONS OF FAT AND ZERO RENDERING, LOT OF RAW FAT, THEN UP CHARGED FOR MUSHROOMS AND COLD MUSHROOMS THROWN ON THIS PEICE OF CRAP STEAK. AT LEAST 50% OF THE TIME JUST WORTHLESS, $45 FOR STEAK AND DIET COKE AND IT SUCKED!!!
SH
shacrystal H.
Longhorn-Shreveport location.
Longhorn-Shreveport location.. Poor service, myself and a relative arrived before 10PM just for the guy at the front to tell us there would be a 25minute wait. We are not from Shreveport so of course we didn’t mind waiting versus hunting around other places we felt this location would be a good choice. The waitress seated us after he alerted us our table was ready then we sat awaiting 10+minutes just for him to come to say our food would not be prepared and we should eat somewhere else. We politely left and will never spend money there again. Just because of the poor professionalism
SK
Shari K.
Grand Rapids Michigan 28th st se
Grand Rapids Michigan 28th st se: received prime rib so salty as well as carmelized sweet onions and broccoli. All extremely salty - completely covering flavor of meat and vegetables. Yuck
MW
Maria W.
Tio much salt and seasoning
Today was my daughter's birthday and we had dinner at the new location in Plainfield Illinois. When we took the first bite of the steak and corn on the cob we almost died because THEY WERE TOOOOOOO SALTY. If they don't fix this problem I don't think they will remain in business long.
MA
Melville A.
Poole, GA Location
Pooler, Ga location.
Placed a curbside order online and proceeded to pick up as usual, received email with time for pickup. Shortly after arriving I received the text with the link to check in. Checked in. About 10-12 minutes after the projected time for pickup I received a phone call. I was told to come in to pick
up. I asked why did I have to come inside and was told “we don’t come outside when it’s raining”.
The text I received clearly states “Relax
Stay in your car and we'll bring your order out to you when it's ready”. Picked up order went to vehicle to check it and found that half the order was missing. Had to go back in to get the rest. About 40
Minutes after pickup time my order was finally complete.
Why can’t the employees working curbside orders use an umbrella and bring food out, as many other restaurants do? If you’re not going to due to the weather, you should state that on the website and in the check-in link. Why would you automatically charge gratuity when there’s absolutely no additional services be provided? I’m not a fan of rewarding someone for nothing or paying additional charges for no additional services.
Seems to me, you all should train a bit more on providing a better customer service experience.
Also, receiving food 35-40 minutes late didn’t help. Some warm, fresh food might have helped balance out the situation a little.
EH
Eric H.
disrespects veterans
Tonight, my wife, my son and I went to Longhorn Steakhouse in Pace Florida for my birthday dinner and I left feeling mocked and made fun of.
I am a retired Air Force enlisted member who is having some serious back issues related to the chemicals I worked with while in the service. I am currently using a cane to get around while awaiting a spot for surgery.
Tonight, at the Pace restaurant, I was mocked and made fun of, not once, not twice but 3 times by a waitress at this location.
As I was making my way to my table, wincing in pain, the waitress broke into dance and laughter as I wobbled on my cane going to my table.
She did this again as I was leaving the mens room after I went in to wash my hands.
Finally, as my family made our way out of the restaurant, she did this for a third time making even more exagarated movements all the while laughing at me.
I should have asked to speak to the manager, but I was so upset I just left and went home.
I am now asking my fellow veterans, service people and retired military brothers and sisters to avoid this facility.
Go to Texas Roadhouse when they respect military service and offer a 10% discount on your meal. Longhorn Steak House does not offer a military discount and openly mocks disabled vets.
Let your conscience dictate your next dinner out.
Thank you for reading.
Eric H, MSgt, USAF, Ret
AN
ann
the place is dirty and smells like…
the place is dirty and smells like urine- needs a huge facelift- the Seekonk location
LD
Lanita D.
The WORST Mother’s Day meal we ever had!
My daughter ordered me and my granddaughter a ribeye steak dinner for Mother’s Day. She made her order from the Longhorn Steak house on North High St in Columbus Ohio. It was the worst Mother’s Day meal we ever had. The steak was so tough we could not cut it. We ordered med rare. They gave us well well done. It was burnt, I think it was horse meat instead of steak. I tried steaming the steak it was still tough. We will never order from them again. I want a refund for the horse meat. Money wasted!😡 I’m scared to put it in my garbage disposal.😡 Clone meat!!