LongHorn SteakhouseReviews of longhornsteakhouse.com

We visited the Longhorn Steakhouse on Sunday December 3, 2023. Address 9369 N Fwy, Fort Worth, TX 76177. We entered and was told it would be a few minutes before we where seated. Another family(white) came in 3 min. behind us with just about the same number of members in it. They where seated right away(ahead of us) and we was still stand there waiting to be seated. We felt racial profiling was going on. Because the manager could've done us the same way he done the other family. By picking up our silverware, menu and walking us to our table. So we left and will not be patronizing that Longhorn Steakhouse again. We did not stay to eat nothing

I ordered a filet mignon so would you easy but it was a waxy thing terrible I could have done better by buying something from the grocery store and putting it on the grill it would have been better!

Placed an order on line. Message said order would be ready at 2pm. Went to the outlet and was told there was no order for me. Tried to verify that the $50.00 was not removed from my gift card, Went to longhornsteakhouse.com to check balance and got a message that said my gift card was not activated. No further help. The person I talked with at the Texarkana LongHorn steakhouse said if I didn't order in the ap that she had no idea of where the order went. I plan on giving the giftcard to a homeless person and never go to the LongHorn again.

On Nov 5, 2023 we dined at Longhorn in Bayonne, New Jersey. Upon receiving our food that we ordered and tasting it, we discovered that the food was entirely too salty. Whether it was an appetizer, a steak, a hamburger, or just some grilled vegetables the food contained so much salt that it was on the verge of being totally inedible. The children, their parents and the seniors that were there to dine all complained of the food having way too much salt. Upon complaining to the waitress for the second time that the cook added too much salt, we were told that “corporate told the chefs they must make the food more savory”. Does savory have to include tons of salt? Some of the family members are on medicine for high blood pressure and all the salt caused them to drink all night long and a rise in the morning with swollen ankles, fingers and face. They had headaches in the morning due to their blood pressure being so elevated. I think this can be rectified easily by corporate telling the chefs to go back to the salt content before they were told to make it savory. If they insist upon not correcting the salt content, they will be losing customers constantly. In this day and age of the public being well aware of nutrition and cutting back on sugar, fat and salt, there is no place for this food in the general establishment. If the Dept of Health came into Longhorn and analyzed the salt content of the food at this point in time, I think they would be amazed at how much salt is being added and declare it unhealthy and inedible by humans!! You have been warned.

All of the food was cold for 4 dinners and my steak wasn't even on the plate initially. The only good part was we didn't have to pay for anything except the drinks. Terrible experience.

My fiance and I stopped in to buy dinner using a gift card for $100. He ordered a medium-rare steak and I ordered a medium-well steak. His was burned! Mine was very dry so, for a place that has the name "STEAKHOUSE" in their name, you would think our steaks would have been the best part of our meal. What a disappointment!!! We will not be returning! 😡

Got the Outlaw Ribeye and it was so bad i couldn’t even eat it. Nothing butt gristle could not chew it.

Steak is good although lately it seems the meals are partially pre-cooked. Customer service is EXTREMELY terrible. Ordered a gift card and after 15 days it still hadn't arrived. Changed it to an Ecard and after 5 days it was not received. There are separate phone number for gift cards and E-gift cards. Both have a recording saying, "We cannot take your call now try later." Called customer service and they claimed they were going to look into it and promised to call back by the end of the day. It's been days and haven't heard. The total lack of customer service negates the meal so I will never go there again. And if you're thinking about getting a gift card, do so at your own risk. This gift card fiasco is now in the hands of the credit card's dispute department.