LolekaiReviews of lolekai.com

This company is so easy to work with. They responded to my question and seamlessly took care of my request. I highly recommend them for their products and outstanding customer service!

I ordered a size too large in the rashguard and customer service was above and beyond! There are not many companies around like this anymore and I feel good about supporting them. The swim leggings and rashguard are high quality, soft, stretchy, and look good. I have a very short torso and I ordered my normal size of Large and it was way too long- down to mid thigh. I am 5’6”. Keep this in mind when ordering and make sure to look at the product measurements in the size guide. The leggings are the best and are good at reducing the appearance of cellulite. I already ordered another outfit for my scuba trip to Indonesia.

The support team was truly the friendliest I’ve ever experienced! The responses were super fast, and everyone was incredibly kind and helpful. The products were exactly what I had hoped for as well – the quality and craftsmanship were simply top-notch. I can definitely recommend this shop and would happily order from here again anytime!

Absolutely brilliant customer service! The person who helped me was amazing. When my order arrived, there was a slight fault with the design, so I contacted customer services by email. They replied within minutes and, without any hesitation, offered to replace my order or provide a full refund. You really can’t ask for better customer service than that! The quality of the fabric is also amazing, and I wouldn’t hesitate to purchase another gym set from Lolekai. They have a fantastic range of swimwear and gymwear, with some really unique and eye-catching designs that are definitely a little different from the usual. I would highly recommend Lolekai!

Exceptional in every way! From ordering to product quality, communications, navigating returns and the most prompt customer service I have ever experienced!!

I received wonderful customer service regarding the color of a rash guard I ordered. Would definitely recommend this company.

Although I ended up not wanting to keep the product I purchased, yes, I still give 5 stars. We all know that ordering online is not like being in the physical store where we can feel and touch a product, and hence, may not be what we were looking for. But I have to say that Lolekai's customer service was above and beyond in not only easily enabling my refund, but also taking every effort to understand why I wanted to return the product, genuinely asking for feedback not just for show, but actually forwarding to the various business units responsible for improving. Additionally, they went on to make sure I was kept completely whole, with no regrets trying this direct order with an unfamiliar company. As a recommendation, I would not hesitate to give them a try.

The customer service is really professional, kind, and supportive. They went above and beyond in communication and were extremely accommodating.