Keith R.
Excellent customer service
Excellent customer service! You don't see customer service much anymore. I love to acknowledge it when I can. Thank you Lolekai!

From the Hawaiian "lole" (clothes) and "kai" (the sea), Lolekai is a swimwear and activewear brand bringing zero-waste production practices to the industry.
Lolekai (lolekai.com) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Keith R.
Excellent customer service! You don't see customer service much anymore. I love to acknowledge it when I can. Thank you Lolekai!
Kim C.
I ordered 2 pairs of capri leggings and a long sleeved swim top and I received an email saying there was a concern with the colour shade - less of an espresso brown and more of a greyish brown. They refunded both pairs of leggings they shipped me AND they sent me a new pair of espresso brown leggings! Now I have 3 gorgeous sets of leggings! Fabulous clothing and super high quality!
Kathy K.
I reached out Lolekai to return 2 rashguards and a bikini bottom. They said they would send new sizes for everything and to keep what was shipped! I can’t believe it! I’m excited to receive the new items and I will still make use of the ones I have already. Also, customer service responded sooooo quickly to every email! 🩷
G W.
⭐⭐⭐⭐⭐ Exceptional Quality and Outstanding Customer Service! I couldn't be happier with my experience with Lolekai! The quality of their products, the beautiful materials, and the attention to detail are outstanding. I especially love my Chocolate High-Rise Leggings and beautiful long-sleeve rash guard top, which matches beautifully with my leggings. When I needed to exchange a size Large for a Medium, the Lolekai team went above and beyond to help me. They arranged to have the Medium made for me completely free of charge and even told me I could keep the original pair without having to return them! The Medium is a much better fit, and I truly appreciate how easy, generous, and stress-free they made the entire process. It's refreshing to find a company that genuinely cares about its customers and stands behind its products. Their communication was friendly, prompt, and thoughtful throughout the experience. I highly recommend Lolekai to anyone looking for beautiful, quality activewear backed by exceptional customer service. They have earned my trust and a very enthusiastic five-star review! Thank you, Lolekai, for treating your customers so wonderfully. You have a customer for life!
Coco
Ich habe lange im Netz nach schönen bunten Leggins gesucht und hier bin ich fündig geworden.Der Preis ist absolut gerechtfertigt, auch wenn mancher gern ein Schnäppchen macht. Aber Schnäppchen sind eben nicht immer Schnäppchen ! Hier stimmt einfach alles, die Qualität ist fantastisch, eine mega große Auswahl an ganz tollen Farben und den unterschiedlichsten Materialzusammensetzungen. Die Farbpalette sprengt wirklich alles, das findet man so schnell nirgends. Der Kundenservice ist der Hammer, da kann sich mancheiner eine Scheibe abschneiden.Ich hatte die falsche Farbe bestellt und binnen kürzester Zeit bekam ich eine Antwort und alles wurde erledigt. Die Kommunikation ist wirklich erstklassig und absolut kundenorientiert in jeglicher Form, danke nochmals 😘
Douglas
Amazing customer support. Rapid, prompt, and helpful response to an email inquiry. Went above and beyond to solve my request! Will definitely be a returning customer. 😊
Kathy
I was really impressed about their commitment to warranty issues regarding their products. They responded quickly to my warranty issue and replaced my hiking poles.
Yuliya K.
I had such a positive experience with their customer support. There was an issue with the contact details on my order, which resulted in the package being sent to the wrong address, and they were incredibly proactive and helpful in trying to sort everything out. Once I received the order, I realized I needed a different size, and they were just as helpful with that — very quick, efficient and accommodating. What stood out most was how genuinely friendly and kind the communication was. It’s not something you come across that often, and I really appreciated it. Wishing Lolekai lots of success - they absolutely deserve it!