Daniel F.
No answer to requested return
No answer to requested return. I've send 4 times to their support. No answer. This is not professionell. 16.09.2026: They solved the matter now in a kind way. Thanks
Response from LolekaiSep 13, 2026
Daniel — you're right, and I'm sorry. Your return requests hit a rare glitch in our support system and went unanswered, which is the opposite of how we operate: we pride ourselves on rapid responses and easy, no-hassle returns. I've now refunded your order in full and emailed you directly — please keep the items, with our apologies. If you're ever open to giving us another try, I'd personally make sure it's seamless. — The Lolekai Team