Lola.comReviews of lola.com

Lola is the first internal travel booking tool that I've used and so far it has been fantastic! The best part of Lola I think is the customer support they provide. Any time I've had flights canceled or delayed their support team was excellent in getting me on the next available flights. The platform is also very easy to use to manage/book flights as well as notifying you when your flight is delayed.

We started using Lola at our company and after using it for a business trip to Boston I was impressed. I usually think my booking skills to find cheap/good flights are better than average and was expecting another service that kind of gets it right but still doesn't nail the price point. Lola dethroned me and I'm ok with that! They even took care of rescheduling my flight after my event date shifted by a day and saved me money on the rebooking fee. Check Lola out.

I can't say I have one thing to complain about with Lola. They are responsive, pro-active and pleasant to work with.

So far, it's been great. They have helped me with quite a few travel bookings. Great customer service, always there to help.

Love Lola, keeps our whole team organized. The concierge service is awesome.

Always quick to answer questions and help me to book the best flight and even helps me to pick the best seat!

Love this app and their customer service! If you haven’t used Lola yet, do it! I had a flight that was canceled and a second flight that was then delayed. They handled everything from getting a refund, booking, finding the easiest/fastest/in budget flight and hotels. They were on it and available 24/7 via chat. Soooo easy! They made what would have been a really stressful situation, super easy & worry free. Oh, and they leave useful little welcome notes with good eats in the neighborhood of your hotel room upon arriving.

I've been using Lola for all my business travel needs for a couple months now and I really truly couldn't be more pleased. The interface is pretty basic and missing some features, like booking rental cars (which I hear is coming soon) so at first, I was a bit skeptical. The quality of customer service that I've experienced thus far has really blown me away. From offering to check me in for my flights to asking for my loyalty numbers before they make a reservation, to even calling the hotel on my behalf to fix a wrong loyalty number it's just been great. Very easy to fire up a chat on the platform, give some basic trip details, and let them do the rest. It's been quick, easy and everything I would honestly want from a business travel solution.