Lola.comReviews of lola.com

There are so many travel sites out there. I have found Lola.com to have the best interface and easiest UX. Sweet and Simple! Their customer service through messaging directly with a human both on the website and on the phone app is awesome. The reply time is always super quick and no matter how many questions I ask, they have been super helpful and helped explain the how/what. As an EA, the signing up and integration to administer all the executive travel profiles seemed like it could have been a lot easier. An area to improve there!

The interface is very easy to use. I love the 'loyalty programs' option. It allows you to link all different accounts into one. Just makes things easier for multiple uses. Most importantly, the customer support is awesome. I recently started using this and I have had a very good experience.

Lola is a great solution for fast-growing businesses. In my company, we implemented Lola for company-wide travel and its ease of use is unmatched! I love the app and the team was proactive and helpful when my flight was going to be delayed due to an incoming snow storm. They put me on a new flight and confirmed everything with just chatting on them via the app.

We are a growing startup and started to feel the pain of managing travel across teams pretty quickly. Lola enables the team to search, book, manage and adjust all on the go. One of my favorite features was the ability to vouch for hotels or food in the app so the rest of the team can get a cheat sheet on a city. Customer service by Lola is a slam dunk -- they are always ready to help and have all the details needed at their fingertips. I cannot imagine how we'd handle all of the problems that (inevitably) arise during travel without Lola today.

I have booked through Lola numerous times now AND have had to work with their customer success team a couple of times to change flights. I immediately reached a real human who was able to go above and beyond to assist me. I couldn't be happier with the service.

Great customer support. Always available via chat to help when plans change at the last minute. Also like how a group of employees can all log into one sight and see all available flights and hotels

Lola has made booking company travel extremely easy. I am able to use my loyalty points for any airline and filter just like I would anywhere else. The best part is definitely the concierge service. Everyone can alter their own travel plans without bothering someone else at our company.

Lola.com has been a great corporate tool for booking online travel. I've had to use it several times already and will continue to use it this coming year. Working for an all remote company has its challenges at times at Lola makes it easy to book my travel myself while still being able to use company-approved resources and recommendations. The customer service is also incredible because they alert me to check in or of any changes to flights before the airlines even do. They're also helpful in changing any travel details and are incredibly easy to work for!