Lola.comReviews of lola.com

Very easy to use and incredibly responsive customer support when required.!

Lola.com has been amazing. The team has been very responsive and incredibly helpful. They have allowed us to expand on our reporting process without causing extra steps for our travelers. The platform is very easy to use and easy to understand. Our team didn't have time for lengthy booking processes with a traditional agency. They needed something fast paced with reservations that were easy to modify on the fly.

By far the easiest, fastest and most intuitive travel booking application I have ever used in my career. Setting up a profile with all of my hotel preferences, membership numbers, TSA pre check information and more was done in minutes. Being able to search and book travel quickly and efficiently on Lola is a huge bottom line time savings for organizations on the go. Thank you for replacing our old, outdated tool, CTM. The service has been head and shoulders above that old vendor.

My company just started using Lola about a month ago. It's super easy! I was able to set up a profile in minutes and book travel quickly. The website is simple, straightforward and sleek! I would recommend to anyone looking for a modern corporate travel service.

I can wholeheartedly recommend Lola.com with some minor reservations. The onboarding and usage experience as the primary admin for our account has been stellar, and interactions with the Lola.com staff have all been outstanding. If I'm not mistaken, the site is still transitioning from what had been a leisure travel-focused provider to a full-on corporate business travel solution, so while there are definitely areas the site needs to improve on in terms of its offerings and functionalities, it's a fantastic start for Lola and I believe they will come through on the items they are lacking at this time, most specifically on the cost reporting side.

Their service is way better than my other personal travel agents provide. Making a reservation is a very easy and quick process. They notify you whenever the flight schedule changes and find you other options when the flight gets cancelled. They also contact the airline companies on behalf of you when you need to make changes or requests. Very easy to reach them over the chat and email.

Makes travel booking a dream! With special travel needs, I often have significant anxiety about flying. The Lola agent patiently worked with me to book the best accommodations for my situation, and followed-up with me when it was time for the trip. Invaluable service. Highly recommend!

I really enjoy using Lola. Particularly, the app is invaluable. It has all the information I need when I am on my trips. Flights, hotels, etc. Really great!