LogoupReviews of logoup.com

Proof was correct but finish product was way off center of the hats I ordered. They said that the proof is subject to change so I’m stuck with goofy looking hats. Save yourself the headache and shop local.

Absolutely terrible, waited on my product a month and after calling twice and being told the product was being shipped that day. I was contacted that they were unable to get the logo on my hats. These hats were needed for an event and never arrived customer service with logo up was also very dissatisfying

TERRIBLE EXPRIENCE! Wish I had read these reviews prior to embarking on a month long waste of time! Terrible experience! Customer service was lacking ANY empowerment to do anything except read to you... A month long process where at the end they asked for more $$$ to do what I originally ordered. They referenced a computer glitch and said sorry gotta pay more... HUH???

Terrible customer experience

Slow, poor customer service, poor quality and workmanship. I read the reviews but thought I would give them a chance...I should have listened. Way too expensive for such terrible and unprofessional service. Of the shirts I have ordered all have taken well five weeks to be delivered and each time Ive had to email/call to inquire about the order only to receive rude feedback. The workmanship was good on only about 50% of the items. When the bad items were shipped back...I received them "fixed" about three weeks later. It was easy to see the company didnt use new shirts with new stitching...they made repairs to the flawed order. This caused "waves" in the shirt as the design does not lay flat. Bottom line...Im done with LOGOUP.

Do yourself a favor save time stress and grief and do not use that Logo Up. Took over a month and I had to call them to see if it was finally ready. When I finally got the order one of the hats logos were done wrong and I was a missing three shirts. They were more than happy to charge me for everything despite the missing shirts which they did not even know were missing until I asked for the order to be looked at. When I asked how this could happen they got very defensive in plain rude. I will never do business again with this company.

THE WORST!!! TAKES 2 MONTHS FOR PROCESSING AND IF YOU EVEN DARE TO INQUIRE WHY IT IS TAKING SO LONG THEN YOU WILL GET A VERY RUDE, UNPROFESSIONAL, UNAPOLOGETIC, NONSENSE.. ANSWER SAYING "AS IT SAYS ON OUR WEBSITE, THE PRODUCTION TIME IS 14 DAYS" AND THAT IS IT!! I AM NOT SURE IF THEY KNOW HOW TO COUNT BUT LAST TIME I CHECKED 2 MONTHS IS 60 DAYS, WHICH IS 46 MORE THEN 14 DAYS!!!!!!!

Logo ok quality ok but wrong area don’t have time to return took forever to even produce