George Stevens and the rest of the designers at Logoscientists.com turned my idea into reality. Their work and great communication from start to finish is top notch and goes well above and beyond what was expected. Logoscientists have gained a customer for life for any of our design needs. I will be sure to always recommend logo scientists to anyone who needs a professional design!
JM
JulieRae M.
Awesome service
George was wonderful to work with. He put up with us as we changed our minds/direction numerous times, and the end result was a logo we absolutely love:)
Such an amazing deal for the money, and the quality it top notch!
JulieRae and Brittany
SoCal Homeshop
SS
Susan Seamster M.
Excellent communication and design efforts!
Mark and his team were spot on with all of my requests (and I had many!) They were so communicative and always willing to help. The responses were incredibly timely and the follow-up was A1! I would recommend them to anyone looking for any type of design services!
Response from LogoscientistNov 20, 2015
Dear Susan,
It was a pleasure working with you. Mark, brought up your case so many times in our brainstorming sessions that you have become a house hold name at LogoScientist. :)
We are extremely glad to have you as a part of our family and look forward to working with you ahead
Thanks for choosing us.
LogoScientist Team
TC
Taylor C.
Quality final product, but very difficult to work with
I did eventually get a quality product, so don't be afraid to work with these people as long as you have plenty of time and can walk them through the whole thing (misunderstandings, delays, etc)
It started when I needed a logo for a business presentation. I asked if they would have it done by a certain day. They said yes. The evening before I still hadn't received any rough drafts so I contacted them and they said they were done, they just forgot to send them to me. Really? but whatever, I got them that evening. I found out that they didn't listen to me at all. They got my company name wrong and didn't follow any of my instructions for how I wanted it to look. I told them and they were more than happy to fix it. They said they'd have it to me before my presentation. 2 hours before, I emailed them. No response. 1 hour before, another email and no response. 30 minutes before, another email and no response. I gave my presentation and didn't get funded, and having a logo may have helped. Later that evening i contacted them again and they said the person in charge of my project went out of town. What? You said you'd do something then just leave and not do anything without telling me? That was a huge inconvenience because I had to wait until the last minute to print off my materials because I thought I'd have a usable logo. At this point, I had no use for a logo for another couple months, so I asked for my money back due to their satisfaction guarantee. They didn't want to give me my money back. They kept saying "give us another shot" ignoring me saying how I don't want a logo done by them anymore and pretty much ignoring their satisfaction guarantee. After an hour of that, I threatened to report them to my credit card company for fraud, and they told me to call them (i was on chat) and they'd get my money back. I called them and I had to go through everything I just went over on chat, and I had to re-threaten them to get them to shut up about me giving them another chance and to give me my money back.
2 days before the refund should have been in my bank account, I contacted them again just to make sure it had been processed. It was, and they offered to do it for free to apologize. I took them up on it and it felt like they decided to take me seriously, asking for samples of logos I like, etc. I got the first set of drafts, and found that instead of giving me a different variety of styles, It was all dragon related, and a couple were pretty much the exact same thing, and they didn't give me a specific one I asked for (I liked one of the original logos with the wrong name, I wanted them to stick the correct name on it) and they did that for me. Through the rest of the process, they were generally hard to work with, but they were trying their best. For example, I wanted them to take the text from one and stick it on another, but they took the whole logo. And to get anything changed, no matter how small (like the text) took at least 2 business days, so I took a very long time.
I did eventually get a logo I liked, so they are a fine company to go through, but they are VERY hard to work with.
Response from LogoscientistNov 20, 2015
Dear Taylor,
Please accept our sincerest apologies for the inconvenience faced by you. We have run a thorough check on your case, and where we are to some extent satisfied that you eventually do like the final product as stated by you, we are sorry that it was delivered after some inconvenience.
This is the very reason, we not only processed your 100% refund but at the same time decided to complete your project absolutely free of cost.
We understand that this is not what is expected of us, but this is the least we felt we could do to reduce the pain.
We take pride in our customer service but at times designing and understanding the exact thoughts of the client can be more challenging than normal, since design is a very subjective matter. Your case will help us improve further.
Please let us know if there is anything else we can do to assist you further. We would be glad to.
Apologies from the entire team at LogoScientist.
Regards,
Josh M.
Vice President
VC
Verdette C.
Outstanding Service & Value
I picked Logo Scientist on a lark, and they provided outstanding service and results for a pretty amazing price. These guys bend over backwards to get you what you need. The end results were pretty spectacular too. So far, we've purchased a logo design and some marketing collateral design work. These guys are top notch in my book.
Response from LogoscientistNov 20, 2015
Dear Verdette Crisostomo,
Yes, the client is always our top most priority and we believe in ensuring their satisfaction at any cost.
Thanks for choosing LogoScientist.
Regards,
Customer Support
TS
Taryrece S.
Equitable Med Solutions LLC
Logoscientist provided a high quality product, which fully integrated our company's vision and slogan. There were minor hiccups in the initial phase in regards to response, however once addressed logoscientist representatives were very attentive in attending to our needs. 4 star!
Response from LogoscientistNov 20, 2015
Dear Taryrece,
We are glad you are satisfied with the results. We take pride in delivering 100% satisfaction and are happy to have you as part of our LogoScientist family.
Thanks
Design Unit
CG
Cliff G.
Logo Scientist review
We were extremely satisfied with the service at Logo Scientist. The quality of their work and their follow up were the best. We would recommend them highly to anyone wanting work done!!
Response from LogoscientistNov 20, 2015
Dear Cliff Gordon,
Thank you. Please come again for any design needs.
Wish you all the best.
Regards,
QA & Compliance
DF
David F.
Great Product
I found Logoscientist on the internet when I was trying to design a logo for my private tutoring company. I knew that I just did not have the skills to design a professional looking logo. I contacted Logoscientist, and they were extremely helpful. Just a great group of people to work with. I told them basically what I wanted, then they gave me a few designs to choose from. All of the designs were very good and professional looking. I chose the one I liked the best and requested a small revision. Now my company has a professional logo. Thanks to Logoscientist and all of the designers and customer service people who helped me through the process! Also, pricing was very fair.
Response from LogoscientistNov 20, 2015
Hi David,
Your appreciation goes a long way in boosting our confidence and this will help us continue to deliver the service we take pride in.
It was a wonderful experience working with you and we wish all the best.
Regards,
Quality Assurance